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  transition-delay: 0s;
}
body[data-aos-delay="2100"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2100"].aos-animate {
  transition-delay: 2100ms;
}
body[data-aos-duration="2150"] [data-aos], [data-aos][data-aos][data-aos-duration="2150"] {
  transition-duration: 2150ms;
}
body[data-aos-delay="2150"] [data-aos], [data-aos][data-aos][data-aos-delay="2150"] {
  transition-delay: 0s;
}
body[data-aos-delay="2150"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2150"].aos-animate {
  transition-delay: 2150ms;
}
body[data-aos-duration="2200"] [data-aos], [data-aos][data-aos][data-aos-duration="2200"] {
  transition-duration: 2200ms;
}
body[data-aos-delay="2200"] [data-aos], [data-aos][data-aos][data-aos-delay="2200"] {
  transition-delay: 0s;
}
body[data-aos-delay="2200"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2200"].aos-animate {
  transition-delay: 2200ms;
}
body[data-aos-duration="2250"] [data-aos], [data-aos][data-aos][data-aos-duration="2250"] {
  transition-duration: 2250ms;
}
body[data-aos-delay="2250"] [data-aos], [data-aos][data-aos][data-aos-delay="2250"] {
  transition-delay: 0s;
}
body[data-aos-delay="2250"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2250"].aos-animate {
  transition-delay: 2250ms;
}
body[data-aos-duration="2300"] [data-aos], [data-aos][data-aos][data-aos-duration="2300"] {
  transition-duration: 2300ms;
}
body[data-aos-delay="2300"] [data-aos], [data-aos][data-aos][data-aos-delay="2300"] {
  transition-delay: 0s;
}
body[data-aos-delay="2300"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2300"].aos-animate {
  transition-delay: 2300ms;
}
body[data-aos-duration="2350"] [data-aos], [data-aos][data-aos][data-aos-duration="2350"] {
  transition-duration: 2350ms;
}
body[data-aos-delay="2350"] [data-aos], [data-aos][data-aos][data-aos-delay="2350"] {
  transition-delay: 0s;
}
body[data-aos-delay="2350"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2350"].aos-animate {
  transition-delay: 2350ms;
}
body[data-aos-duration="2400"] [data-aos], [data-aos][data-aos][data-aos-duration="2400"] {
  transition-duration: 2400ms;
}
body[data-aos-delay="2400"] [data-aos], [data-aos][data-aos][data-aos-delay="2400"] {
  transition-delay: 0s;
}
body[data-aos-delay="2400"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2400"].aos-animate {
  transition-delay: 2400ms;
}
body[data-aos-duration="2450"] [data-aos], [data-aos][data-aos][data-aos-duration="2450"] {
  transition-duration: 2450ms;
}
body[data-aos-delay="2450"] [data-aos], [data-aos][data-aos][data-aos-delay="2450"] {
  transition-delay: 0s;
}
body[data-aos-delay="2450"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2450"].aos-animate {
  transition-delay: 2450ms;
}
body[data-aos-duration="2500"] [data-aos], [data-aos][data-aos][data-aos-duration="2500"] {
  transition-duration: 2500ms;
}
body[data-aos-delay="2500"] [data-aos], [data-aos][data-aos][data-aos-delay="2500"] {
  transition-delay: 0s;
}
body[data-aos-delay="2500"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2500"].aos-animate {
  transition-delay: 2500ms;
}
body[data-aos-duration="2550"] [data-aos], [data-aos][data-aos][data-aos-duration="2550"] {
  transition-duration: 2550ms;
}
body[data-aos-delay="2550"] [data-aos], [data-aos][data-aos][data-aos-delay="2550"] {
  transition-delay: 0s;
}
body[data-aos-delay="2550"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2550"].aos-animate {
  transition-delay: 2550ms;
}
body[data-aos-duration="2600"] [data-aos], [data-aos][data-aos][data-aos-duration="2600"] {
  transition-duration: 2600ms;
}
body[data-aos-delay="2600"] [data-aos], [data-aos][data-aos][data-aos-delay="2600"] {
  transition-delay: 0s;
}
body[data-aos-delay="2600"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2600"].aos-animate {
  transition-delay: 2600ms;
}
body[data-aos-duration="2650"] [data-aos], [data-aos][data-aos][data-aos-duration="2650"] {
  transition-duration: 2650ms;
}
body[data-aos-delay="2650"] [data-aos], [data-aos][data-aos][data-aos-delay="2650"] {
  transition-delay: 0s;
}
body[data-aos-delay="2650"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2650"].aos-animate {
  transition-delay: 2650ms;
}
body[data-aos-duration="2700"] [data-aos], [data-aos][data-aos][data-aos-duration="2700"] {
  transition-duration: 2700ms;
}
body[data-aos-delay="2700"] [data-aos], [data-aos][data-aos][data-aos-delay="2700"] {
  transition-delay: 0s;
}
body[data-aos-delay="2700"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2700"].aos-animate {
  transition-delay: 2700ms;
}
body[data-aos-duration="2750"] [data-aos], [data-aos][data-aos][data-aos-duration="2750"] {
  transition-duration: 2750ms;
}
body[data-aos-delay="2750"] [data-aos], [data-aos][data-aos][data-aos-delay="2750"] {
  transition-delay: 0s;
}
body[data-aos-delay="2750"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2750"].aos-animate {
  transition-delay: 2750ms;
}
body[data-aos-duration="2800"] [data-aos], [data-aos][data-aos][data-aos-duration="2800"] {
  transition-duration: 2800ms;
}
body[data-aos-delay="2800"] [data-aos], [data-aos][data-aos][data-aos-delay="2800"] {
  transition-delay: 0s;
}
body[data-aos-delay="2800"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2800"].aos-animate {
  transition-delay: 2800ms;
}
body[data-aos-duration="2850"] [data-aos], [data-aos][data-aos][data-aos-duration="2850"] {
  transition-duration: 2850ms;
}
body[data-aos-delay="2850"] [data-aos], [data-aos][data-aos][data-aos-delay="2850"] {
  transition-delay: 0s;
}
body[data-aos-delay="2850"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2850"].aos-animate {
  transition-delay: 2850ms;
}
body[data-aos-duration="2900"] [data-aos], [data-aos][data-aos][data-aos-duration="2900"] {
  transition-duration: 2900ms;
}
body[data-aos-delay="2900"] [data-aos], [data-aos][data-aos][data-aos-delay="2900"] {
  transition-delay: 0s;
}
body[data-aos-delay="2900"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2900"].aos-animate {
  transition-delay: 2900ms;
}
body[data-aos-duration="2950"] [data-aos], [data-aos][data-aos][data-aos-duration="2950"] {
  transition-duration: 2950ms;
}
body[data-aos-delay="2950"] [data-aos], [data-aos][data-aos][data-aos-delay="2950"] {
  transition-delay: 0s;
}
body[data-aos-delay="2950"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="2950"].aos-animate {
  transition-delay: 2950ms;
}
body[data-aos-duration="3000"] [data-aos], [data-aos][data-aos][data-aos-duration="3000"] {
  transition-duration: 3000ms;
}
body[data-aos-delay="3000"] [data-aos], [data-aos][data-aos][data-aos-delay="3000"] {
  transition-delay: 0s;
}
body[data-aos-delay="3000"] [data-aos].aos-animate, [data-aos][data-aos][data-aos-delay="3000"].aos-animate {
  transition-delay: 3000ms;
}

[data-aos] {
  pointer-events: none;
}
[data-aos].aos-animate {
  pointer-events: auto;
}

body[data-aos-easing=linear] [data-aos], [data-aos][data-aos][data-aos-easing=linear] {
  transition-timing-function: cubic-bezier(0.25, 0.25, 0.75, 0.75);
}
body[data-aos-easing=ease] [data-aos], [data-aos][data-aos][data-aos-easing=ease] {
  transition-timing-function: cubic-bezier(0.25, 0.1, 0.25, 1);
}
body[data-aos-easing=ease-in] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in] {
  transition-timing-function: cubic-bezier(0.42, 0, 1, 1);
}
body[data-aos-easing=ease-out] [data-aos], [data-aos][data-aos][data-aos-easing=ease-out] {
  transition-timing-function: cubic-bezier(0, 0, 0.58, 1);
}
body[data-aos-easing=ease-in-out] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-out] {
  transition-timing-function: cubic-bezier(0.42, 0, 0.58, 1);
}
body[data-aos-easing=ease-in-back] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-back] {
  transition-timing-function: cubic-bezier(0.6, -0.28, 0.735, 0.045);
}
body[data-aos-easing=ease-out-back] [data-aos], [data-aos][data-aos][data-aos-easing=ease-out-back] {
  transition-timing-function: cubic-bezier(0.175, 0.885, 0.32, 1.275);
}
body[data-aos-easing=ease-in-out-back] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-out-back] {
  transition-timing-function: cubic-bezier(0.68, -0.55, 0.265, 1.55);
}
body[data-aos-easing=ease-in-sine] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-sine] {
  transition-timing-function: cubic-bezier(0.47, 0, 0.745, 0.715);
}
body[data-aos-easing=ease-out-sine] [data-aos], [data-aos][data-aos][data-aos-easing=ease-out-sine] {
  transition-timing-function: cubic-bezier(0.39, 0.575, 0.565, 1);
}
body[data-aos-easing=ease-in-out-sine] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-out-sine] {
  transition-timing-function: cubic-bezier(0.445, 0.05, 0.55, 0.95);
}
body[data-aos-easing=ease-in-quad] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-quad] {
  transition-timing-function: cubic-bezier(0.55, 0.085, 0.68, 0.53);
}
body[data-aos-easing=ease-out-quad] [data-aos], [data-aos][data-aos][data-aos-easing=ease-out-quad] {
  transition-timing-function: cubic-bezier(0.25, 0.46, 0.45, 0.94);
}
body[data-aos-easing=ease-in-out-quad] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-out-quad] {
  transition-timing-function: cubic-bezier(0.455, 0.03, 0.515, 0.955);
}
body[data-aos-easing=ease-in-cubic] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-cubic] {
  transition-timing-function: cubic-bezier(0.55, 0.085, 0.68, 0.53);
}
body[data-aos-easing=ease-out-cubic] [data-aos], [data-aos][data-aos][data-aos-easing=ease-out-cubic] {
  transition-timing-function: cubic-bezier(0.25, 0.46, 0.45, 0.94);
}
body[data-aos-easing=ease-in-out-cubic] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-out-cubic] {
  transition-timing-function: cubic-bezier(0.455, 0.03, 0.515, 0.955);
}
body[data-aos-easing=ease-in-quart] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-quart] {
  transition-timing-function: cubic-bezier(0.55, 0.085, 0.68, 0.53);
}
body[data-aos-easing=ease-out-quart] [data-aos], [data-aos][data-aos][data-aos-easing=ease-out-quart] {
  transition-timing-function: cubic-bezier(0.25, 0.46, 0.45, 0.94);
}
body[data-aos-easing=ease-in-out-quart] [data-aos], [data-aos][data-aos][data-aos-easing=ease-in-out-quart] {
  transition-timing-function: cubic-bezier(0.455, 0.03, 0.515, 0.955);
}

@media screen {
  html:not(.no-js) {
    /**
    * Fade animations:
    * fade
    * fade-up, fade-down, fade-left, fade-right
    * fade-up-right, fade-up-left, fade-down-right, fade-down-left
    */
    /**
    * Zoom animations:
    * zoom-in, zoom-in-up, zoom-in-down, zoom-in-left, zoom-in-right
    * zoom-out, zoom-out-up, zoom-out-down, zoom-out-left, zoom-out-right
    */
    /**
    * Slide animations
    */
    /**
    * Flip animations:
    * flip-left, flip-right, flip-up, flip-down
    */
  }
  html:not(.no-js) [data-aos^=fade][data-aos^=fade] {
    opacity: 0;
    transition-property: opacity, transform;
  }
  html:not(.no-js) [data-aos^=fade][data-aos^=fade].aos-animate {
    opacity: 1;
    transform: none;
  }
  html:not(.no-js) [data-aos=fade-up] {
    transform: translate3d(0, 6px, 0);
  }
  html:not(.no-js) [data-aos=fade-down] {
    transform: translate3d(0, -6px, 0);
  }
  html:not(.no-js) [data-aos=fade-right] {
    transform: translate3d(-6px, 0, 0);
  }
  html:not(.no-js) [data-aos=fade-left] {
    transform: translate3d(6px, 0, 0);
  }
  html:not(.no-js) [data-aos=fade-up-right] {
    transform: translate3d(-6px, 6px, 0);
  }
  html:not(.no-js) [data-aos=fade-up-left] {
    transform: translate3d(6px, 6px, 0);
  }
  html:not(.no-js) [data-aos=fade-down-right] {
    transform: translate3d(-6px, -6px, 0);
  }
  html:not(.no-js) [data-aos=fade-down-left] {
    transform: translate3d(6px, -6px, 0);
  }
  html:not(.no-js) [data-aos^=zoom][data-aos^=zoom] {
    opacity: 0;
    transition-property: opacity, transform;
  }
  html:not(.no-js) [data-aos^=zoom][data-aos^=zoom].aos-animate {
    opacity: 1;
    transform: translate3d(0, 0, 0) scale(1);
  }
  html:not(.no-js) [data-aos=zoom-in] {
    transform: scale(0.6);
  }
  html:not(.no-js) [data-aos=zoom-in-up] {
    transform: translate3d(0, 6px, 0) scale(0.6);
  }
  html:not(.no-js) [data-aos=zoom-in-down] {
    transform: translate3d(0, -6px, 0) scale(0.6);
  }
  html:not(.no-js) [data-aos=zoom-in-right] {
    transform: translate3d(-6px, 0, 0) scale(0.6);
  }
  html:not(.no-js) [data-aos=zoom-in-left] {
    transform: translate3d(6px, 0, 0) scale(0.6);
  }
  html:not(.no-js) [data-aos=zoom-out] {
    transform: scale(1.2);
  }
  html:not(.no-js) [data-aos=zoom-out-up] {
    transform: translate3d(0, 6px, 0) scale(1.2);
  }
  html:not(.no-js) [data-aos=zoom-out-down] {
    transform: translate3d(0, -6px, 0) scale(1.2);
  }
  html:not(.no-js) [data-aos=zoom-out-right] {
    transform: translate3d(-6px, 0, 0) scale(1.2);
  }
  html:not(.no-js) [data-aos=zoom-out-left] {
    transform: translate3d(6px, 0, 0) scale(1.2);
  }
  html:not(.no-js) [data-aos^=slide][data-aos^=slide] {
    transition-property: transform;
    visibility: hidden;
  }
  html:not(.no-js) [data-aos^=slide][data-aos^=slide].aos-animate {
    visibility: visible;
    transform: translate3d(0, 0, 0);
  }
  html:not(.no-js) [data-aos=slide-up] {
    transform: translate3d(0, 8px, 0);
  }
  html:not(.no-js) [data-aos=slide-down] {
    transform: translate3d(0, -6px, 0);
  }
  html:not(.no-js) [data-aos=slide-right] {
    transform: translate3d(-6px, 0, 0);
  }
  html:not(.no-js) [data-aos=slide-left] {
    transform: translate3d(6px, 0, 0);
  }
  html:not(.no-js) [data-aos^=flip][data-aos^=flip] {
    backface-visibility: hidden;
    transition-property: transform;
  }
  html:not(.no-js) [data-aos=flip-left] {
    transform: perspective(2500px) rotateY(-100deg);
  }
  html:not(.no-js) [data-aos=flip-left].aos-animate {
    transform: perspective(2500px) rotateY(0);
  }
  html:not(.no-js) [data-aos=flip-right] {
    transform: perspective(2500px) rotateY(100deg);
  }
  html:not(.no-js) [data-aos=flip-right].aos-animate {
    transform: perspective(2500px) rotateY(0);
  }
  html:not(.no-js) [data-aos=flip-up] {
    transform: perspective(2500px) rotateX(-100deg);
  }
  html:not(.no-js) [data-aos=flip-up].aos-animate {
    transform: perspective(2500px) rotateX(0);
  }
  html:not(.no-js) [data-aos=flip-down] {
    transform: perspective(2500px) rotateX(100deg);
  }
  html:not(.no-js) [data-aos=flip-down].aos-animate {
    transform: perspective(2500px) rotateX(0);
  }
}
*, ::after, ::before {
  box-sizing: inherit;
}

.grid-container {
  width: 100% !important;
  max-width: 100% !important;
  --grid-column-gap:0 !important;
  padding: 0 !important;
}

body {
  margin: 0;
  padding: 0;
  color: #1F304C;
  cursor: url(data:image/png;base64,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), auto;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  background-color: white;
}
body.bg-blue {
  background-color: #06033A;
}
body, body * {
  padding: 0;
  margin: 0;
}
body.noScroll {
  height: 100vh;
  overflow: hidden;
}
body.hide {
  opacity: 0;
}

.global-main.socer-main {
  overflow-x: hidden;
  padding-top: 138px;
}
.global-main.socer-main a {
  text-decoration: none;
  color: inherit;
}
.global-main.socer-main .close {
  font-size: 12px;
  line-height: 1.1;
  font-family: "Twilio Sans Text", sans-serif;
  background: transparent;
  border: none;
  position: relative;
  padding-left: 23px;
  font-weight: 500;
}
.global-main.socer-main .close:before {
  content: "";
  display: block;
  width: 15px;
  height: 16px;
  position: absolute;
  top: calc(50% - 1px);
  left: 0;
  transform: translate(0, -50%);
  background: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/close.svg) no-repeat center center;
  background-size: contain;
}
.global-main.socer-main h1, .global-main.socer-main h2, .global-main.socer-main h3, .global-main.socer-main h4, .global-main.socer-main h5, .global-main.socer-main h6, .global-main.socer-main .h1, .global-main.socer-main .h2, .global-main.socer-main .h3, .global-main.socer-main .h4, .global-main.socer-main .h5, .global-main.socer-main .h6 {
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}
.global-main.socer-main h1 strong, .global-main.socer-main h2 strong, .global-main.socer-main h3 strong, .global-main.socer-main h4 strong, .global-main.socer-main h5 strong, .global-main.socer-main h6 strong, .global-main.socer-main .h1 strong, .global-main.socer-main .h2 strong, .global-main.socer-main .h3 strong, .global-main.socer-main .h4 strong, .global-main.socer-main .h5 strong, .global-main.socer-main .h6 strong {
  font-weight: inherit;
}
.global-main.socer-main h1, .global-main.socer-main .h1 {
  font-size: 88px;
  line-height: 1.05;
  font-weight: 900;
  font-family: "Twilio Sans Display", sans-serif;
  letter-spacing: 0.03em;
}
html[lang=de] .global-main.socer-main h1, html[lang=de] .global-main.socer-main .h1 {
  font-size: 74px;
}
.global-main.socer-main h5 + h1, .global-main.socer-main h5 + .h1 {
  margin-top: 16px;
}
.global-main.socer-main h3 + h1, .global-main.socer-main h3 + .h1 {
  margin-top: 33px;
}
.global-main.socer-main h2, .global-main.socer-main .h2 {
  font-size: 48px;
  line-height: 1.24;
  font-weight: 900;
  font-family: "Twilio Sans Display", sans-serif;
  letter-spacing: 0.03em;
}
.global-main.socer-main .eyebrow + h2, .global-main.socer-main .eyebrow + .h2 {
  margin-top: 12px;
}
.global-main.socer-main h3, .global-main.socer-main .h3 {
  font-size: 32px;
  line-height: 1.3;
  font-weight: 900;
  font-family: "Twilio Sans Text", sans-serif;
  letter-spacing: -0.01em;
}
.global-main.socer-main h4, .global-main.socer-main .h4 {
  font-size: 28px;
  line-height: 1.3;
  font-weight: 900;
  font-family: "Twilio Sans Text", sans-serif;
  letter-spacing: -0.02em;
}
.global-main.socer-main h1 + h4, .global-main.socer-main h1 + .h4 {
  margin-top: 8px;
}
.global-main.socer-main h5, .global-main.socer-main .h5 {
  font-size: 22px;
  line-height: 1.3;
  font-weight: 700;
  font-family: "Twilio Sans Text", sans-serif;
  color: #F22F46;
}
.global-main.socer-main h5.chart-caption.small, .global-main.socer-main .h5.chart-caption.small {
  font-size: 18px;
}
.global-main.socer-main h1 + h5, .global-main.socer-main h1 + .h5 {
  margin-top: 16px;
}
.global-main.socer-main p + h5, .global-main.socer-main p + .h5 {
  margin-top: 45px;
}
.global-main.socer-main h1 strong, .global-main.socer-main .h1 strong, .global-main.socer-main h2 strong, .global-main.socer-main .h2 strong, .global-main.socer-main h3 strong, .global-main.socer-main .h3 strong {
  color: #F22F46;
}
.global-main.socer-main p, .global-main.socer-main ol, .global-main.socer-main p.citation, .global-main.socer-main .block-legal ul > li {
  font-size: 16px;
  line-height: 1.75;
  font-weight: 500;
  font-family: "Twilio Sans Text", sans-serif;
}
.global-main.socer-main p + ul {
  margin-top: 12px;
  margin-bottom: 18px;
}
.global-main.socer-main .block-legal ul > li, .global-main.socer-main .block-subHero ul > li {
  margin-left: 12px;
  padding-left: 8px;
}
.global-main.socer-main .block-legal ul > li + li, .global-main.socer-main .block-subHero ul > li + li {
  margin-top: 22px;
}
.global-main.socer-main .block-subHero p + ul {
  margin-top: 15px;
  margin-bottom: 33px;
}
.global-main.socer-main .block-subHero ul > li {
  margin-left: 38px;
  padding-left: 5px;
  line-height: 1.75;
  font-weight: 500;
  font-family: "Twilio Sans Text", sans-serif;
}
.global-main.socer-main .block-subHero ul > li + li {
  margin-top: 14px;
}
.global-main.socer-main p a {
  color: #F22F46;
  display: inline-block;
  position: relative;
  top: 0;
  left: 0;
  text-decoration: underline;
}
.global-main.socer-main p a:hover {
  color: #AD1111;
}
.global-main.socer-main p a:link:active {
  color: #750C0C;
}
.global-main.socer-main .bg-blue p a, .global-main.socer-main .bg-blue p a:hover, .global-main.socer-main .bg-blue p a:link:active {
  color: white;
}
.global-main.socer-main h5 + p, .global-main.socer-main h1 + p {
  margin-top: 45px;
}
.global-main.socer-main h2 + p {
  margin-top: 16px;
}
.global-main.socer-main h2.h1 + p {
  margin-top: 24px;
}
.global-main.socer-main p + p {
  margin-top: 14px;
}
.global-main.socer-main h4 + p {
  margin-top: 36px;
}
.global-main.socer-main .pLarge, .global-main.socer-main .pLarge p {
  font-size: 18px;
}
.global-main.socer-main .pLarge + p, .global-main.socer-main .pLarge p + p {
  margin-top: 29px;
}
.global-main.socer-main .pShortLH, .global-main.socer-main .pShortLH p {
  line-height: 1.3;
}
.global-main.socer-main p.pRegular {
  font-size: 16px;
}
.global-main.socer-main ol {
  list-style-type: none;
  padding-left: 0;
  max-width: 536px;
}
.global-main.socer-main ol li {
  padding-left: 54px;
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main ol li:before {
  font-family: "Twilio Sans Mono", sans-serif;
  font-size: 42px;
  line-height: 1;
  font-weight: 700;
  position: absolute;
  top: 0;
  left: 0;
}
.global-main.socer-main ol li + li {
  margin-top: 32px;
}
.global-main.socer-main ol li:nth-child(1):before {
  content: "1";
}
.global-main.socer-main ol li:nth-child(2):before {
  content: "2";
}
.global-main.socer-main ol li:nth-child(3):before {
  content: "3";
}
.global-main.socer-main ol li:nth-child(4):before {
  content: "4";
}
.global-main.socer-main ol li:nth-child(5):before {
  content: "5";
}
.global-main.socer-main ol li:nth-child(6):before {
  content: "6";
}
.global-main.socer-main ol li:nth-child(7):before {
  content: "7";
}
.global-main.socer-main ol li:nth-child(7):before {
  content: "7";
}
.global-main.socer-main ol li:nth-child(9):before {
  content: "9";
}
.global-main.socer-main ol li:nth-child(10):before {
  content: "10";
}
.global-main.socer-main ol strong {
  display: block;
  font-size: 22px;
  line-height: 1.3em;
  padding-bottom: 4px;
  font-weight: bold;
}
.global-main.socer-main ol em {
  font-weight: inherit !important;
  color: #F22F46;
  font-style: normal;
}
.global-main.socer-main .mouseParalax + ol {
  margin-top: 81px;
}
.global-main.socer-main .eyebrow {
  font-size: 18px;
  line-height: 1.3;
  font-weight: 700;
  font-family: "Twilio Sans Text", sans-serif;
  color: #F22F46;
}
.global-main.socer-main .btn {
  text-decoration: none;
  cursor: pointer;
  font-size: 18px;
  line-height: 1.5;
  font-weight: 500;
  font-family: "Twilio Sans Text", sans-serif;
}
.global-main.socer-main .btn.btn-primary, .global-main.socer-main .btn.btn-secondary {
  border-radius: 4px;
  padding: 10px 28px 10px 32px;
  display: inline-block;
}
.global-main.socer-main .btn.btn-primary.arrow:after, .global-main.socer-main .btn.btn-secondary.arrow:after {
  content: " ";
  width: 16px;
  height: 16px;
  background: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/arrow-diagonal.svg) no-repeat center center;
  background-size: contain;
  display: inline-block;
  margin-left: 9px;
  transform: translate(0, 2px);
  filter: brightness(0) invert(100%);
}
.global-main.socer-main .btn.btn-primary:hover, .global-main.socer-main .btn.btn-secondary:hover {
  background-color: #AD1111;
  color: white;
}
.global-main.socer-main .btn.btn-primary:active, .global-main.socer-main .btn.btn-secondary:active {
  background-color: #750C0C;
  color: white;
}
.global-main.socer-main .btn.btn-primary.navButton, .global-main.socer-main .btn.btn-secondary.navButton {
  font-size: 14px;
  letter-spacing: 0.03em;
  padding: 6px 15px 6px 17px;
}
.global-main.socer-main .btn.btn-primary.navButton.arrow:after, .global-main.socer-main .btn.btn-secondary.navButton.arrow:after {
  width: 10px;
  height: 10px;
  transform: translate(0, 1px);
}
.global-main.socer-main .btn.btn-primary {
  background-color: #D61F1F;
  color: white;
  border: 2px solid transparent;
}
.global-main.socer-main .btn.btn-secondary {
  border: 2px solid #D61F1F;
  color: #D61F1F;
}
.global-main.socer-main .btn.btn-secondary:hover {
  border: 2px solid #AD1111;
}
.global-main.socer-main .btn.btn-secondary:active {
  border: 2px solid #750C0C;
}
.global-main.socer-main .btn.btn-tertiary {
  color: #D61F1F;
  letter-spacing: 0.03em;
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main .btn.btn-tertiary:before {
  content: " ";
  height: 2px;
  width: 96%;
  background-color: #D61F1F;
  position: absolute;
  top: calc(100% + 6px);
  left: 50%;
  transform: translate(-50%, 0);
}
.global-main.socer-main .btn.btn-tertiary:hover {
  color: #AD1111;
}
.global-main.socer-main .btn.btn-tertiary:hover:before {
  background-color: #AD1111;
}
.global-main.socer-main a:hover .btn.btn-tertiary {
  color: #AD1111;
}
.global-main.socer-main a:hover .btn.btn-tertiary:before {
  background-color: #AD1111;
}
.global-main.socer-main a:link:active .btn.btn-tertiary {
  color: #750C0C;
}
.global-main.socer-main a:link:active .btn.btn-tertiary:before {
  background-color: #750C0C;
}
.global-main.socer-main p + .btn.btn-tertiary {
  display: inline-block;
  margin-top: 43px;
  margin-bottom: 18px;
}
.global-main.socer-main p + .btn.btn-tertiary:before {
  width: 100%;
}
.global-main.socer-main .bg-blue .btn.btn-secondary {
  border: 2px solid white;
  color: white;
  background-color: transparent;
}
.global-main.socer-main .bg-blue .btn.btn-secondary:hover {
  border-color: #F22F46;
}
.global-main.socer-main .bg-blue .btn.btn-secondary:active {
  border-color: #750C0C;
}
.global-main.socer-main h1 + .btn.btn-primary, .global-main.socer-main .h1 + .btn.btn-primary {
  margin-top: 48px;
}
.global-main.socer-main h1 + .btn.btn-secondary, .global-main.socer-main .h1 + .btn.btn-secondary {
  margin-top: 48px;
}
.global-main.socer-main .btn-outline {
  font-size: 1.125rem;
  line-height: 1.216em;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  font-family: "Twilio Sans Mono", sans-serif;
  text-align: center;
  padding: 12px 23px;
  display: inline-block;
  border: none;
  background-color: transparent;
}
.global-main.socer-main .btn-dark {
  padding: 12px 22px;
  background: #1F304C;
  border: none;
  font-family: "Twilio Sans Mono", sans-serif;
  font-weight: 400;
  font-size: 1.25rem;
  line-height: 1.2em;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: white;
}
.global-main.socer-main .btn-dark.extraPadding {
  padding-left: 40px;
  padding-right: 40px;
}
.global-main.socer-main .apexcharts-datalabel, .global-main.socer-main .apexcharts-text, .global-main.socer-main .apexcharts-legend-text {
  font-size: 18px !important;
  line-height: 1.3 !important;
  font-family: "Twilio Sans Mono", sans-serif !important;
  color: #06033A !important;
}
.global-main.socer-main .apexcharts-datalabel.apexcharts-datalabel, .global-main.socer-main .apexcharts-text.apexcharts-datalabel, .global-main.socer-main .apexcharts-legend-text.apexcharts-datalabel {
  font-weight: 700;
}
.global-main.socer-main .apexcharts-datalabel.apexcharts-text, .global-main.socer-main .apexcharts-text.apexcharts-text, .global-main.socer-main .apexcharts-legend-text.apexcharts-text {
  font-weight: 400;
  font-size: 14px !important;
}
.global-main.socer-main .apexcharts-radialbar .apexcharts-datalabel-value, .global-main.socer-main .chart-value-center {
  font-size: 48px !important;
  line-height: 1.24 !important;
  font-weight: 900 !important;
  font-family: "Twilio Sans Display", sans-serif !important;
  letter-spacing: 0.03em;
  transform: translate(0, -10px);
}
.global-main.socer-main button:focus-visible, .global-main.socer-main a:focus-visible {
  outline: 2px dotted #D61F1F;
  border-radius: 6px;
}
.global-main.socer-main .bg-blue button:focus-visible, .global-main.socer-main .bg-blue a:focus-visible {
  outline: 2px dotted white;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main h1, .global-main.socer-main .h1 {
    font-size: 64px;
  }
  html[lang=de] .global-main.socer-main h1, html[lang=de] .global-main.socer-main .h1 {
    font-size: 48px;
  }
  .global-main.socer-main h3 + h1, .global-main.socer-main h3 + .h1 {
    font-size: 48px;
    margin-top: 48px;
  }
  .global-main.socer-main h2, .global-main.socer-main .h2 {
    font-size: 36px;
  }
  html[lang=de] .global-main.socer-main h2.h1.stayLargeOnTablet, html[lang=de] .global-main.socer-main .h2.h1.stayLargeOnTablet {
    font-size: 48px;
  }
  .global-main.socer-main h3, .global-main.socer-main .h3 {
    font-size: 22px;
  }
  .global-main.socer-main h4, .global-main.socer-main .h4 {
    font-size: 22px;
    font-weight: 700;
    letter-spacing: 0;
  }
  .global-main.socer-main .h1 + h4, .global-main.socer-main .h1 + .h4 {
    margin-top: 21px;
  }
  .global-main.socer-main h5 + p {
    margin-top: 27px;
  }
  .global-main.socer-main .btn.btn-tertiary {
    font-size: 14px;
  }
  .global-main.socer-main p + .btn.btn-tertiary {
    font-size: 18px;
  }
  .global-main.socer-main ol li:before {
    font-size: 30px;
  }
  .global-main.socer-main .mouseParalax + ol {
    margin-top: 67px;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main h2.h1:not(.stayLargeOnTablet) {
    font-size: 48px;
  }
  .global-main.socer-main ol {
    max-width: none;
  }
  .global-main.socer-main ol strong {
    padding-bottom: 8px;
  }
  .global-main.socer-main ol li {
    padding-left: 45px;
  }
  .global-main.socer-main ol li:before {
    top: -1px;
  }
  .global-main.socer-main ol li + li {
    margin-top: 48px;
  }
  .global-main.socer-main .mouseParalax + ol {
    margin-top: 81px;
  }
  .global-main.socer-main .block-legal ul > li + li {
    margin-top: 14px;
  }
  .global-main.socer-main .btn.btn-primary.navButton, .global-main.socer-main .btn.btn-secondary.navButton {
    font-size: 18px;
    padding: 10px 15px 10px 15px;
    width: calc(100% - 96px);
    max-width: 414px;
    text-align: center;
    box-sizing: border-box;
  }
  .global-main.socer-main .btn.btn-primary.navButton.arrow:after, .global-main.socer-main .btn.btn-secondary.navButton.arrow:after {
    width: 14px;
    height: 14px;
    transform: translate(1px, 2px);
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main h1, html[lang=de] .global-main.socer-main h1, .global-main.socer-main .h1, html[lang=de] .global-main.socer-main .h1 {
    font-size: 48px;
  }
  .global-main.socer-main h3 + h1, .global-main.socer-main h3 + .h1 {
    margin-top: 24px;
  }
  .global-main.socer-main h5, .global-main.socer-main .h5 {
    font-size: 16px;
  }
  .global-main.socer-main h4 + p {
    margin-top: 24px;
  }
  .global-main.socer-main .pLarge, .global-main.socer-main .pLarge p {
    font-size: 16px;
  }
  .global-main.socer-main .citations p {
    font-size: 12px;
  }
  .global-main.socer-main ol strong {
    font-size: 18px;
  }
  .global-main.socer-main .mouseParalax + ol {
    margin-top: 74px;
  }
  .global-main.socer-main p + .btn.btn-tertiary {
    font-size: 14px;
    margin-top: 27px;
    margin-bottom: 3px;
  }
  .global-main.socer-main .btn.btn-primary.navButton, .global-main.socer-main .btn.btn-secondary.navButton {
    width: calc(100% - 48px);
    padding: 10px;
  }
}
.global-main.socer-main .hide-apex .apexcharts-canvas {
  display: none;
}
.global-main.socer-main .downArrowModule {
  overflow: hidden;
  cursor: pointer;
  border: none;
  background: transparent;
  color: #1F304C;
  transform: translate(-3px, 0);
}
.global-main.socer-main .downArrowModule img {
  width: 16px;
  height: 47px;
  position: absolute;
  bottom: 0;
  left: 0;
}
@keyframes float {
  0% {
    transform: translate(0, -13px);
  }
  50% {
    transform: translate(0, -8px);
  }
}
.global-main.socer-main .mouseParalax {
  position: relative;
  top: 0;
  left: 0;
  z-index: 1;
}
.global-main.socer-main .mouseParalax img {
  width: 100%;
  height: auto;
  position: relative;
  top: 0;
  left: 0;
  z-index: 2;
}
.global-main.socer-main .mouseParalax .accent {
  position: absolute;
  top: 32px;
  left: 32px;
  width: 100%;
  height: 100%;
  background-size: contain;
  background-repeat: no-repeat;
  background-position: right bottom;
}
.global-main.socer-main .mouseParalax.type1 .accent {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/accent-shape-1.svg);
  top: 28px;
  left: 28px;
}
.global-main.socer-main .mouseParalax.type2 {
  margin-right: 34px;
}
.global-main.socer-main .mouseParalax.type2 .accent {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/accent-shape-2.svg);
}
.global-main.socer-main .mouseParalax.type3 .accent {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/accent-shape-3.svg);
  top: 22px;
  left: 22px;
}
.global-main.socer-main .mouseParalax.type4 {
  margin-right: 64px;
  margin-left: 27px;
}
.global-main.socer-main .mouseParalax.type4 .accent {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/accent-shape-4.svg);
}
.global-main.socer-main .mouseParalax.type5 {
  margin-right: 32px;
}
.global-main.socer-main .mouseParalax.type5 .accent {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/accent-shape-5.svg);
}
.global-main.socer-main .mouseParalax.type6 .accent {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/accent-shape-6.svg);
}
.global-main.socer-main .mouseParalax.type7 .accent {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/accent-shape-7.svg);
}
@keyframes lineAnimate {
  to {
    stroke-dashoffset: 0;
  }
}
.global-main.socer-main .circle {
  display: inline-block;
  position: relative;
  top: 0;
  left: 0;
  transition: none !important;
}
.global-main.socer-main .circle svg {
  position: absolute;
  pointer-events: none;
}
.global-main.socer-main .circle.circle > svg {
  top: 46%;
  left: 50%;
  width: 114%;
  height: auto;
  transform: translate(-50%, -50%);
}
.global-main.socer-main .circle.circle > svg path {
  stroke-dasharray: 1450;
  stroke-dashoffset: 1450;
}
.global-main.socer-main .circle.circle.aos-animate > svg path {
  animation: lineAnimate 3s cubic-bezier(0.16, 1, 0.3, 1) forwards;
}
.global-main.socer-main .circle.circle h3 {
  position: relative;
  top: 0;
  left: 0;
  z-index: 2;
}
.global-main.socer-main .circle.chartAndText {
  max-width: 484px;
  margin-left: auto;
  margin-right: auto;
  display: flex;
  align-items: center;
}
.global-main.socer-main .circle.chartAndText h3 {
  margin-left: -5px;
  position: relative;
  top: 0;
  left: 0;
  z-index: 2;
}
.global-main.socer-main .circle.chartAndText .singleBarChart {
  width: 135px;
  min-width: 135px;
  margin-left: -12px;
  transform: translate(0, 5px);
}
.global-main.socer-main .circle.onlyText {
  margin-top: 100px;
  display: flex;
  align-items: center;
  min-height: 115px;
}
.global-main.socer-main .circle.onlyText svg {
  width: auto;
  top: 50%;
  left: 45%;
  height: calc(100% + 120px);
}
.global-main.socer-main .circle.onlyText h3 {
  max-width: 490px;
  margin: 0 50px;
}
.global-main.socer-main .buttons {
  display: flex;
}
.global-main.socer-main .buttons .btn {
  width: 300px;
  text-align: center;
}
.global-main.socer-main .buttons .btn + .btn {
  margin-left: 23px;
}
.global-main.socer-main .underline {
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main .underline svg {
  pointer-events: none;
  position: absolute;
}
.global-main.socer-main .underline path {
  stroke-dasharray: 700;
  stroke-dashoffset: 700;
}
.global-main.socer-main .underline.type1 {
  max-width: 375px;
  margin-top: 61px;
}
.global-main.socer-main .underline.type1 svg {
  bottom: -45px;
  left: 0;
  max-width: 333px;
}
.global-main.socer-main .underline.aos-animate path {
  animation: lineAnimate 4.5s cubic-bezier(0.16, 1, 0.3, 1) forwards;
}
.global-main.socer-main .playButton {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  z-index: 4;
  display: block;
  border: none;
  background-color: transparent;
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/icon_play.svg);
  background-size: 100px 100px;
  background-repeat: no-repeat;
  background-position: center center;
  cursor: pointer;
}
.global-main.socer-main .playButton:hover {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/icon_play_hover.svg);
}
.global-main.socer-main .playButton:active {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/icon_play_active.svg);
}
.global-main.socer-main .videoContainer iframe, .global-main.socer-main .videoContainer .videoPreview {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  border-radius: 10px;
  opacity: 0;
}
.global-main.socer-main .videoContainer .videoPreview {
  object-fit: cover;
  pointer-events: none;
}
.global-main.socer-main .videoContainer:hover img, .global-main.socer-main .videoContainer.active img, .global-main.socer-main .videoContainer.hover img {
  opacity: 0;
}
.global-main.socer-main .videoContainer:hover .videoPreview, .global-main.socer-main .videoContainer.active .videoPreview, .global-main.socer-main .videoContainer.hover .videoPreview {
  z-index: 3;
  opacity: 1;
}
.global-main.socer-main .videoContainer.active button {
  opacity: 0;
  pointer-events: none;
}
.global-main.socer-main .videoContainer.active .videoPreview {
  z-index: 3;
  opacity: 0;
}
.global-main.socer-main .videoContainer.active iframe {
  z-index: 3;
  opacity: 1;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .mouseParalax.type1 .accent {
    top: 26px;
    left: 26px;
  }
  .global-main.socer-main .mouseParalax.type2 .accent {
    top: 21px;
    left: 21px;
  }
  .global-main.socer-main .mouseParalax.type3 .accent {
    top: 15px;
    left: 15px;
  }
  .global-main.socer-main .mouseParalax.type4 {
    margin-right: 36px;
  }
  .global-main.socer-main .mouseParalax.type4 .accent {
    top: 21px;
    left: 21px;
  }
  .global-main.socer-main .mouseParalax.type5, .global-main.socer-main .mouseParalax.type7 {
    margin-right: 22px;
  }
  .global-main.socer-main .mouseParalax.type5 .accent, .global-main.socer-main .mouseParalax.type7 .accent {
    top: 22px;
    left: 22px;
  }
  .global-main.socer-main .circle.chartAndText {
    max-width: 350px;
    margin-top: 160px;
  }
  .global-main.socer-main .circle.chartAndText h3 {
    margin-left: -6px;
  }
  .global-main.socer-main .circle.chartAndText .singleBarChart {
    width: 120px;
    min-width: 120px;
    transform: translate(0, 2px);
  }
  .global-main.socer-main .circle.chartAndText > svg {
    top: 42%;
    left: 49%;
    width: 122%;
  }
  .global-main.socer-main .circle.onlyText {
    margin-top: 90px;
    margin-bottom: 25px;
  }
  .global-main.socer-main .circle.onlyText svg {
    height: calc(100% + 90px);
    top: 47%;
  }
  .global-main.socer-main .circle.onlyText h3 {
    max-width: 380px;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .mouseParalax.type1 .accent {
    top: 32px;
    left: 32px;
  }
  .global-main.socer-main .mouseParalax.type2 {
    margin-top: 48px;
  }
  .global-main.socer-main .mouseParalax.type2 .accent {
    top: 32px;
    left: 32px;
  }
  .global-main.socer-main .mouseParalax.type3 .accent {
    top: 15px;
    left: 15px;
  }
  .global-main.socer-main .mouseParalax.type4 {
    margin: 0 40px 100px 0;
  }
  .global-main.socer-main .mouseParalax.type4 .accent {
    top: 36px;
    left: 36px;
  }
  .global-main.socer-main .mouseParalax.type5, .global-main.socer-main .mouseParalax.type7, .trend3 .global-main.socer-main .mouseParalax.type1 {
    margin: 0 32px 90px 0;
  }
  .global-main.socer-main .mouseParalax.type5 .accent, .global-main.socer-main .mouseParalax.type7 .accent, .trend3 .global-main.socer-main .mouseParalax.type1 .accent {
    top: 32px;
    left: 32px;
  }
  .global-main.socer-main.main-home .mouseParalax.type7 {
    margin-top: 48px;
  }
  .global-main.socer-main .buttons .btn {
    width: auto;
  }
  .global-main.socer-main .circle.chartAndText {
    width: 81%;
    max-width: 525px;
    margin-top: 7vw;
    margin-bottom: 15.5vw;
  }
  .global-main.socer-main .circle.chartAndText h3 {
    font-size: 32px;
  }
  .global-main.socer-main .circle.onlyText {
    min-height: 200px;
    margin-top: 120px;
  }
  .global-main.socer-main .circle.onlyText svg {
    left: 50%;
  }
  .global-main.socer-main .circle.onlyText h3 {
    max-width: 440px;
    font-size: 31px;
    position: relative;
    top: 0;
    left: 0;
    z-index: 1;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .mouseParalax.type1 .accent {
    top: 25px;
    left: 25px;
  }
  .global-main.socer-main .mouseParalax.type2 {
    margin-top: 48px;
    margin-right: 22px;
  }
  .global-main.socer-main .mouseParalax.type2 .accent {
    top: 22px;
    left: 22px;
  }
  .global-main.socer-main .mouseParalax.type4 {
    margin: 0 24px 100px 0;
  }
  .global-main.socer-main .mouseParalax.type4 .accent {
    top: 24px;
    left: 24px;
  }
  .global-main.socer-main .mouseParalax.type6 .accent {
    top: 19px;
    left: 19px;
  }
  .global-main.socer-main .mouseParalax.type5, .global-main.socer-main .mouseParalax.type7, .trend3 .global-main.socer-main .mouseParalax.type1 {
    margin-right: 22px;
  }
  .global-main.socer-main .mouseParalax.type5 .accent, .global-main.socer-main .mouseParalax.type7 .accent, .trend3 .global-main.socer-main .mouseParalax.type1 .accent {
    top: 22px;
    left: 22px;
  }
  .global-main.socer-main .circle.onlyText {
    margin-top: 36px;
    margin-bottom: 0;
  }
  .global-main.socer-main .circle.onlyText h3 {
    font-size: 18px;
    max-width: 300px;
  }
  .global-main.socer-main .circle.onlyText svg {
    height: calc(100% - 7px);
  }
  .global-main.socer-main .circle.chartAndText {
    margin-top: 2vw;
    margin-bottom: 13vw;
  }
  .global-main.socer-main .circle.chartAndText h3 {
    font-size: 22px;
  }
}
@media screen and (max-width: 500px) {
  .global-main.socer-main .circle.chartAndText {
    min-width: 365px;
    margin-top: -10px;
    margin-bottom: 40px;
    transform: scale(0.85);
  }
}
@media screen and (max-width: 479px) {
  .global-main.socer-main .circle.onlyText {
    min-height: 100px;
  }
  .global-main.socer-main .circle.onlyText h3 {
    font-size: 14px;
    max-width: 250px;
  }
  .global-main.socer-main .circle.onlyText svg {
    height: calc(100% + 50px);
  }
}
@media screen and (max-width: 424px) {
  .global-main.socer-main .circle.chartAndText {
    min-width: 305px;
    transform: scale(0.85);
    margin-top: -30px;
    margin-bottom: 10px;
  }
  .global-main.socer-main .circle.chartAndText h3 {
    font-size: 18px;
    margin-left: -10px;
  }
  .global-main.socer-main .circle.chartAndText .singleBarChart {
    margin-left: 0;
  }
}
.global-main.socer-main section {
  padding-top: 120px;
  padding-bottom: 100px;
}
.global-main.socer-main .justify-centered .content {
  justify-content: center !important;
}
.global-main.socer-main .center {
  display: flex;
}
.global-main.socer-main .center .centerMe {
  margin: 0 auto;
}
.global-main.socer-main .pv-0 {
  padding-top: 0;
  padding-bottom: 0;
}
.global-main.socer-main .pv-72 {
  padding-top: 72px;
  padding-bottom: 72px;
}
.global-main.socer-main .pv-80 {
  padding-top: 80px;
  padding-bottom: 80px;
}
.global-main.socer-main .pv-120 {
  padding-top: 120px;
  padding-bottom: 120px;
}
.global-main.socer-main .pv-150 {
  padding-top: 150px;
  padding-bottom: 150px;
}
.global-main.socer-main .pt-42 {
  padding-top: 42px;
}
.global-main.socer-main .pb-120 {
  padding-bottom: 130px;
}
.global-main.socer-main .pb-130 {
  padding-bottom: 130px;
}
.global-main.socer-main .pb-150 {
  padding-bottom: 150px;
}
.global-main.socer-main .pb-180 {
  padding-bottom: 180px;
}
.global-main.socer-main .mt-24 {
  margin-top: 24px;
}
.global-main.socer-main .pl-20 {
  padding-left: 20px;
}
.global-main.socer-main .mh-auto {
  margin-left: auto;
  margin-right: auto;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main section {
    padding-top: 80px;
    padding-bottom: 80px;
  }
  .global-main.socer-main .pv-120 {
    padding-top: 80px;
    padding-bottom: 80px;
  }
  .global-main.socer-main .pb-120 {
    padding-bottom: 80px;
  }
  .global-main.socer-main .pb-150 {
    padding-bottom: 80px;
  }
  .global-main.socer-main .pb-180 {
    padding-bottom: 150px;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .pv-120 {
    padding-top: 80px;
    padding-bottom: 80px;
  }
  .global-main.socer-main .pt-42 {
    padding-top: 0;
  }
  .global-main.socer-main .pb-180 {
    padding-bottom: 120px;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main section, .global-main.socer-main .pv-120 {
    padding-top: 72px;
    padding-bottom: 72px;
  }
  .global-main.socer-main .pv-120 {
    padding-top: 50px;
    padding-bottom: 50px;
  }
  .global-main.socer-main .pb-120 {
    padding-bottom: 72px;
  }
}
.global-main.socer-main .text-white * {
  color: white;
}
.global-main.socer-main .text-white .underline path {
  stroke: white;
}
.global-main.socer-main .bg-white {
  background-color: white;
}
.global-main.socer-main .bg-blue {
  background-color: #06033A;
}
.global-main.socer-main .bg-orange {
  background-color: #FEF5EE;
}
.global-main.socer-main .row {
  display: flex;
  flex-wrap: wrap;
}
.global-main.socer-main .row.three-column .column {
  width: calc(33.3% - 1px);
}
.global-main.socer-main .row > .quarter {
  width: 25%;
}
.global-main.socer-main .row > .half {
  width: 50%;
}
.global-main.socer-main .two-col .content {
  display: flex;
  flex-flow: row;
  justify-content: space-between;
  flex-wrap: wrap;
}
.global-main.socer-main .two-col .column {
  width: calc(50% - 40px);
}
.global-main.socer-main .two-col .column.center {
  width: 100%;
}
.global-main.socer-main .two-col .column.center .centerMe {
  width: 640px;
  max-width: 100%;
}
.global-main.socer-main .two-col.uneven1 .column.left {
  width: calc(41% - 50px);
}
.global-main.socer-main .two-col.uneven1 .column.right {
  width: calc(59% - 50px);
}
.global-main.socer-main .flexcol {
  display: flex;
  flex-direction: column;
}
.global-main.socer-main .flexCenter {
  align-items: center;
}
.global-main.socer-main .mt-auto {
  margin-top: auto;
}
.global-main.socer-main .mb-auto {
  margin-bottom: auto;
}
.global-main.socer-main .text-center {
  text-align: center;
}
.global-main.socer-main .no-overflow {
  overflow: hidden;
}
.global-main.socer-main .content.mw-800 {
  max-width: 800px;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .two-col.breakTablet .content {
    flex-flow: column;
  }
  .global-main.socer-main .two-col.breakTablet .column {
    width: 100%;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .two-col.reverse-col-mobile .content {
    flex-flow: column-reverse;
  }
  .global-main.socer-main .two-col .content {
    flex-flow: column;
  }
  .global-main.socer-main .two-col .column {
    width: 100% !important;
  }
  .global-main.socer-main .two-col .pl-20 {
    padding-left: 0;
  }
  .global-main.socer-main .flexcol.reverse-col-mobile {
    flex-flow: column-reverse;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .text-left-mobile {
    text-align: left;
  }
}
.global-main.socer-main .social {
  display: inline-block;
  text-decoration: none;
  text-align: center;
  width: 90px;
  height: 90px;
  border: 1px solid #1F304C;
  border-radius: 50%;
  margin: 0 18px;
  transition: all 0.5s cubic-bezier(0.22, 1, 0.36, 1);
}
.global-main.socer-main .social:hover {
  border-color: #F22F46;
}
.global-main.socer-main .social img {
  width: auto;
  height: 30px;
  margin: 30px 0;
}
.global-main.socer-main .sharing {
  padding-top: 113px;
  padding-bottom: 157px;
  text-align: center;
}
.global-main.socer-main .sharing h2 {
  margin-top: 38px;
}
.global-main.socer-main .sharing + .eyebrow {
  margin: 0;
  padding-bottom: 42px;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .sharing {
    padding-top: 66px;
    padding-bottom: 140px;
  }
}
@media screen and (max-width: 1199px) {
  .global-main.socer-main .sharing {
    padding-top: 54px;
    padding-bottom: 100px;
  }
}
@media screen and (max-width: 719px) {
  .global-main.socer-main .sharing {
    padding: 81px 40px 100px 40px;
  }
  .global-main.socer-main .sharing + .eyebrow {
    padding-bottom: 20px;
  }
}
.global-main.socer-main .intro-data-chart {
  padding-top: 54px;
}
.global-main.socer-main .intro-data-chart[data-chart-type=column] {
  min-height: 350px;
  margin: 0 auto;
}
.global-main.socer-main .intro-data-chart[data-chart-type=column] .apexcharts-text.apexcharts-xaxis-label {
  padding-top: 2px;
}
.global-main.socer-main .intro-data-chart[data-chart-type=column] .apexcharts-plot-series path {
  stroke: white;
  stroke-width: 1;
}
.global-main.socer-main .intro-data-chart[data-chart-type=column][columnCount=two] {
  max-width: 270px;
}
.global-main.socer-main .intro-data-chart[data-chart-type=column][columnCount=two] .apexcharts-plot-series path:nth-of-type(1) {
  fill: #F22F46;
}
.global-main.socer-main .intro-data-chart[data-chart-type=donut] {
  min-height: 411px;
}
.global-main.socer-main .intro-data-chart text {
  fill: white;
}
.global-main.socer-main .intro-data-chart[data-chart-type=radial-bar] {
  max-width: 430px;
  width: 100%;
  margin: 0 auto;
  min-height: 448px;
}
.global-main.socer-main .intro-data-chart + .chart-caption {
  max-width: 550px;
  margin: 36px auto 0 auto;
}
.global-main.socer-main .twilio-data-chart {
  padding-top: 22px;
  min-height: 320px;
  max-width: 655px;
  margin: 0 auto;
}
.global-main.socer-main .chart-placeholder[data-chart-type=column] {
  min-height: 0 !important;
}
.global-main.socer-main .chart-placeholder[data-chart-type=column] .apexcharts-series[seriesName=seriesx1] path {
  fill: #FEF5EE;
}
.global-main.socer-main .doubleChartSection {
  margin-top: 108px;
}
.global-main.socer-main .topChartLeft, .global-main.socer-main .topChartRight {
  max-width: 320px;
  margin-left: auto;
  margin-right: auto;
  min-height: 215px;
}
.global-main.socer-main .topChartLeft + p, .global-main.socer-main .topChartRight + p {
  margin-top: 8px;
}
.global-main.socer-main .topChartLeft .apexcharts-text.apexcharts-xaxis-label, .global-main.socer-main .topChartRight .apexcharts-text.apexcharts-xaxis-label {
  padding-top: 2px;
}
.global-main.socer-main .topChartLeft .apexcharts-plot-series path, .global-main.socer-main .topChartRight .apexcharts-plot-series path {
  stroke: #F22F46;
  stroke-width: 1;
}
.global-main.socer-main .topChartLeft .apexcharts-plot-series path:nth-of-type(2), .global-main.socer-main .topChartRight .apexcharts-plot-series path:nth-of-type(2) {
  fill: transparent;
}
.global-main.socer-main .chart-placeholder, .global-main.socer-main .apexcharts-canvas {
  max-width: 100%;
  overflow: hidden;
}
.global-main.socer-main .chart-placeholder[data-chart-type=column], .global-main.socer-main .apexcharts-canvas[data-chart-type=column] {
  width: 270px;
}
.global-main.socer-main .chart-placeholder[data-chart-type=column] .apexcharts-plot-series g:nth-child(1) path, .global-main.socer-main .chart-placeholder[data-chart-type=column] .apexcharts-plot-series g:nth-child(3) text, .global-main.socer-main .apexcharts-canvas[data-chart-type=column] .apexcharts-plot-series g:nth-child(1) path, .global-main.socer-main .apexcharts-canvas[data-chart-type=column] .apexcharts-plot-series g:nth-child(3) text {
  transform: translate(-21px, 0);
}
.global-main.socer-main .chart-placeholder[data-chart-type=column] .apexcharts-plot-series g:nth-child(2) path, .global-main.socer-main .chart-placeholder[data-chart-type=column] .apexcharts-plot-series g:nth-child(4) text, .global-main.socer-main .apexcharts-canvas[data-chart-type=column] .apexcharts-plot-series g:nth-child(2) path, .global-main.socer-main .apexcharts-canvas[data-chart-type=column] .apexcharts-plot-series g:nth-child(4) text {
  transform: translate(21px, 0);
}
.global-main.socer-main .chart-placeholder[data-chart-type=column] .apexcharts-xaxis-texts-g text:nth-child(1), .global-main.socer-main .apexcharts-canvas[data-chart-type=column] .apexcharts-xaxis-texts-g text:nth-child(1) {
  transform: translate(1px, 0);
}
.global-main.socer-main .chart-placeholder[data-chart-type=column] .apexcharts-xaxis-texts-g text:nth-child(2), .global-main.socer-main .apexcharts-canvas[data-chart-type=column] .apexcharts-xaxis-texts-g text:nth-child(2) {
  transform: translate(-1px, 0);
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar], .global-main.socer-main .apexcharts-canvas[data-chart-type=bar] {
  width: 100%;
  max-width: 600px;
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar] > div, .global-main.socer-main .apexcharts-canvas[data-chart-type=bar] > div {
  margin-left: auto;
  margin-right: auto;
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="2"] .apexcharts-yaxis-texts-g, .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="2"] .apexcharts-yaxis-texts-g {
  transform: translate(14px, -23px) !important;
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="2"] .apexcharts-yaxis-texts-g text:nth-child(1), .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="2"] .apexcharts-yaxis-texts-g text:nth-child(1) {
  transform: translate(0, -13px) !important;
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="2"] .apexcharts-yaxis-texts-g text:nth-child(2), .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="2"] .apexcharts-yaxis-texts-g text:nth-child(2) {
  transform: translate(0, 12px) !important;
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="2"] .apexcharts-plot-series g:nth-child(1) path, .global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="2"] .apexcharts-plot-series g:nth-child(3) text, .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="2"] .apexcharts-plot-series g:nth-child(1) path, .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="2"] .apexcharts-plot-series g:nth-child(3) text {
  transform: translate(0, -27px);
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="2"] .apexcharts-plot-series g:nth-child(2) path, .global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="2"] .apexcharts-plot-series g:nth-child(4) text, .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="2"] .apexcharts-plot-series g:nth-child(2) path, .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="2"] .apexcharts-plot-series g:nth-child(4) text {
  transform: translate(0, 22px);
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="3"] .apexcharts-yaxis-texts-g, .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="3"] .apexcharts-yaxis-texts-g {
  transform: translate(14px, -23px) !important;
}
.global-main.socer-main .chart-placeholder[data-chart-type=bar][number-of-bars="4"] .apexcharts-yaxis-texts-g, .global-main.socer-main .apexcharts-canvas[data-chart-type=bar][number-of-bars="4"] .apexcharts-yaxis-texts-g {
  transform: translate(14px, -23px) !important;
}
.global-main.socer-main .intro-data-chart .apexcharts-legend, .global-main.socer-main .chart-wrapper .apexcharts-legend, .global-main.socer-main .stackedBarChart .apexcharts-legend {
  padding-left: 98px;
  transform: translate(0, 20px) !important;
}
.global-main.socer-main .singleBarChart .apexcharts-text.apexcharts-xaxis-label {
  padding-top: 2px;
}
.global-main.socer-main .singleBarChart .apexcharts-plot-series path {
  stroke: #F22F46;
  stroke-width: 1;
}
.global-main.socer-main .singleBarChart .apexcharts-plot-series path:nth-of-type(2) {
  fill: transparent;
}
.global-main.socer-main .dot-chart {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  width: 320px;
}
.global-main.socer-main .dot-chart > div {
  width: 21px;
  height: 21px;
  border: 1px solid #F22F46;
  border-radius: 50%;
  margin: 5px;
  background-color: transparent;
  transition: all 0.5s cubic-bezier(0.22, 1, 0.36, 1);
}
.global-main.socer-main .dot-chart .filled {
  background-color: #F22F46;
}
.global-main.socer-main .chart-grid .chart-text {
  font-family: "Twilio Sans Display", sans-serif;
  font-size: 68px;
  font-style: normal;
  font-weight: 900;
  line-height: 1.24;
  letter-spacing: 0.03em;
  text-align: center;
}
.global-main.socer-main .chart-grid .chart-text span:before {
  content: "";
  display: block;
  background: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/right-arrow.svg) no-repeat center;
  background-size: contain;
  width: 150px;
  height: 32px;
  transform: translate(0, -8px);
}
.global-main.socer-main [data-chart-type=radial-bar] .apexcharts-canvas {
  width: 100% !important;
}
.global-main.socer-main [data-chart-type=radial-bar] svg {
  width: 100% !important;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .doubleChartSection {
    margin-top: 72px;
  }
  .global-main.socer-main .intro-data-chart[data-chart-type=radial-bar] {
    max-width: 400px;
    min-height: 419px;
  }
  .global-main.socer-main .intro-data-chart[data-chart-type=donut] {
    min-height: 381px;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .intro-data-chart {
    padding-top: 72px;
  }
  .global-main.socer-main .doubleChartSection {
    margin-top: 0px;
  }
  .global-main.socer-main .chartColumn:nth-of-type(1) {
    border-bottom: 1px solid #F22F46;
  }
  .global-main.socer-main .topChartLeft + p, .global-main.socer-main .topChartRight + p {
    max-width: 520px;
    margin-left: auto;
    margin-right: auto;
  }
  .global-main.socer-main .topChartLeft {
    margin-top: 72px;
  }
  .global-main.socer-main .topChartLeft + p {
    padding-bottom: 60px;
  }
  .global-main.socer-main .topChartRight {
    margin-top: 90px;
  }
  .global-main.socer-main .chart-grid .chart-text {
    font-size: 48px;
  }
  .global-main.socer-main .chart-placeholder[number-of-bars="2"], .global-main.socer-main .apexcharts-canvas[number-of-bars="2"] {
    width: 100% !important;
    max-width: 450px;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .intro-data-chart {
    padding-top: 54px;
  }
  .global-main.socer-main .intro-data-chart[data-chart-type=radial-bar] {
    padding-top: 36px;
    min-height: 359px;
    max-width: 340px;
  }
  .global-main.socer-main .intro-data-chart + .chart-caption {
    margin-top: 7px;
  }
  .global-main.socer-main .intro-data-chart[columnCount=two] {
    padding-top: 27px;
  }
  .global-main.socer-main .intro-data-chart[data-chart-type=donut] {
    min-height: 321px;
  }
  .global-main.socer-main [data-chart-type=radial-bar] {
    min-height: 0;
  }
  .global-main.socer-main [data-chart-type=radial-bar] svg {
    transform: translate(-6px, 0);
  }
  .global-main.socer-main .topChartRight {
    margin-top: 45px;
  }
}
.global-main.socer-main .main-nav {
  border-bottom: 1px solid #E1E3EA;
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  background-color: white;
  z-index: 3;
  transition: top 0.35s cubic-bezier(0.4, 0, 0.2, 1);
}
.global-main.socer-main .main-nav .bottomNav .content {
  display: flex;
  align-items: center;
  height: 99px;
}
.global-main.socer-main .main-nav .navContent {
  width: calc(100% - 32px);
  display: flex;
  align-items: center;
}
.global-main.socer-main .main-nav ul.navbar-nav {
  list-style: none;
  display: flex;
  margin-left: auto;
}
.global-main.socer-main .main-nav ul.navbar-nav strong {
  display: none;
}
.global-main.socer-main .main-nav ul.navbar-nav li + li {
  margin-left: 6px;
}
.global-main.socer-main .main-nav .nav-link {
  font-family: "Twilio Sans Text", sans-serif;
  font-size: 14px;
  line-height: 1.75em;
  font-weight: 500;
  letter-spacing: 0.03em;
  padding: 8px 10px;
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main .main-nav .nav-link:after {
  content: "";
  display: block;
  position: absolute;
  left: 11px;
  bottom: 1px;
  width: calc(100% - 21px);
  height: 2px;
  background-color: transparent;
}
.global-main.socer-main .main-nav .nav-link:hover:after, .global-main.socer-main .main-nav .nav-link.active:after {
  background-color: #D61F1F;
}
.global-main.socer-main .main-nav .navButtons {
  display: flex;
  margin-left: auto;
}
.global-main.socer-main .main-nav .navButtons .btn + .btn {
  margin-left: 16px;
}
.global-main.socer-main .nav__header {
  background: #F4F4F6;
  padding: 2px 0;
}
.global-main.socer-main .nav__header .content {
  width: 100%;
  display: flex;
  justify-content: flex-end;
  align-items: center;
}
.global-main.socer-main .nav__header .nav-ctas {
  display: flex;
}
.global-main.socer-main .nav__header li {
  list-style: none;
}
.global-main.socer-main .nav__header a {
  text-decoration: none;
  color: #121C2D;
}
.global-main.socer-main .nav__header .nav-cta__button {
  display: block;
}
.global-main.socer-main .nav__header .nav-cta {
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main .nav__header .nav-cta > a {
  line-height: 34px;
  font-size: 0.75rem;
  font-weight: 400;
  font-family: "Twilio Sans Mono", sans-serif;
  padding: 0 14px;
}
.global-main.socer-main .nav__header .nav-cta > a img {
  display: inline-block;
  margin-left: 1px;
  transform: rotate(0deg);
  transform-origin: center;
  transition: transform 0.15s ease-in-out;
}
.global-main.socer-main .nav__header .nav-cta > a svg {
  margin-right: 8px;
  transform: translate(0, 3px);
  width: 17px;
  height: 16px;
}
.global-main.socer-main .nav__header .nav-cta > a svg * {
  stroke: #121C2D;
}
.global-main.socer-main .nav__header .nav-cta.languageNav {
  margin-right: -14px;
}
.global-main.socer-main .nav__header .nav-cta.languageNav ul {
  min-width: 168px;
  transform: translate(-13px, 12px);
}
.global-main.socer-main .nav__header .nav-cta.languageNav ul li {
  padding: 8px 33px 8px 16px;
}
.global-main.socer-main .nav__header .nav-cta.socialNav ul {
  transform: translate(4px, 12px);
}
.global-main.socer-main .nav__header .nav-cta.socialNav ul li {
  padding: 8px 16px;
}
.global-main.socer-main .nav__header .nav-cta ul {
  position: absolute;
  top: 100%;
  left: 0;
  transform: translate(-13px, 12px);
  display: none;
  background-color: white;
  border: 1px solid #E1E3EA;
  border-radius: 4px;
}
.global-main.socer-main .nav__header .nav-cta ul a {
  font-family: "Twilio Sans Text", sans-serif;
  font-size: 14px;
  line-height: 24px;
  font-weight: 400;
}
.global-main.socer-main .nav__header .nav-cta ul a.selected li {
  background-image: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/check-blue.svg);
  background-repeat: no-repeat;
  background-position: calc(100% - 16px) center;
  background-size: 12px 10px;
}
.global-main.socer-main .nav__header .nav-cta ul li:hover {
  background-color: #F4F4F6;
}
.global-main.socer-main .nav__header .nav-cta a.active > img {
  transform: rotate(180deg);
}
.global-main.socer-main .nav__header .nav-cta a.active + ul {
  display: block;
}
.global-main.socer-main .nav__header .nav-cta + .nav-cta {
  margin-left: 5px;
}
.global-main.socer-main #navMenuButton {
  display: none;
}
@media screen and (min-width: 992px) {
  .global-main.socer-main #navCover {
    display: none !important;
  }
  .global-main.socer-main .main-nav.fixed {
    top: -38px;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .main-nav #navCover {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100vh;
    display: none;
  }
  .global-main.socer-main .main-nav .navContent {
    width: 100%;
    flex-flow: column;
    align-items: flex-start;
    padding-bottom: 81px;
  }
  .global-main.socer-main .main-nav ul.navbar-nav {
    display: flex;
    flex-flow: column;
    margin: 29px 0 0 0;
    width: 100%;
  }
  .global-main.socer-main .main-nav ul.navbar-nav li {
    border-top: 1px solid #F22F46;
  }
  .global-main.socer-main .main-nav ul.navbar-nav li + li {
    margin-left: 0;
  }
  .global-main.socer-main .main-nav ul.navbar-nav li:last-child {
    border-bottom: 1px solid #F22F46;
  }
  .global-main.socer-main .main-nav .nav-link {
    font-size: 18px;
    line-height: 1.3;
    font-weight: 700;
    letter-spacing: 0;
    padding: 0;
    color: #F22F46;
    display: block;
    padding: 34px 50px 26px 133px;
  }
  .global-main.socer-main .main-nav .nav-link strong {
    display: block !important;
    font-size: 22px;
    font-weight: 700;
    color: #1F304C;
    margin-top: 18px;
  }
  .global-main.socer-main .main-nav .nav-link:after {
    display: none;
  }
  .global-main.socer-main .main-nav .nav-link:hover {
    background-color: #FEF5EE;
  }
  .global-main.socer-main .main-nav .nav-link:hover .mouseParalax {
    opacity: 1;
  }
  .global-main.socer-main .main-nav .nav-link .mouseParalax {
    position: absolute;
    top: 50%;
    left: 21px;
    width: 72px;
    transform: translate(0, -50%);
    opacity: 0;
    transition: opacity 0.5s cubic-bezier(0.22, 1, 0.36, 1);
  }
  .global-main.socer-main .main-nav .nav-link .mouseParalax.type3 .accent {
    top: 11px;
    left: 11px;
  }
  .global-main.socer-main .main-nav .navButtons {
    margin: 57px auto 0 auto;
    flex-flow: column;
    width: 100%;
    align-items: center;
  }
  .global-main.socer-main .main-nav .navButtons .btn + .btn {
    margin: 8px 0 0 0;
  }
  .global-main.socer-main .main-nav #closeNav {
    display: none;
    border: none;
    background: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/close.svg) no-repeat center center;
    background-size: contain;
    width: 27px;
    height: 27px;
    position: absolute;
    top: 37px;
    left: 104px;
    transform: translate(calc(-100% - 40px), 0);
    z-index: 30;
    cursor: pointer;
  }
  .global-main.socer-main .main-nav .bottomNav {
    position: absolute;
    top: 0;
    left: 100%;
    height: 100vh;
    width: calc(100vw - 104px);
    background-color: white;
    overflow: auto;
    z-index: 30;
    opacity: 0;
    transition: opacity 0.5s cubic-bezier(0.22, 1, 0.36, 1) 0s;
  }
  .global-main.socer-main .main-nav .bottomNav .content {
    flex-wrap: wrap;
    align-items: flex-start;
    padding-top: 34px;
  }
  .global-main.socer-main .main-nav .bottomNav .navbar-brand {
    margin-left: 32px;
    margin-top: 3px;
  }
  .global-main.socer-main .main-nav .bottomNav h2 {
    margin-left: 64px;
    margin-right: 60px;
    max-width: calc(100% - 200px);
    font-size: 32px;
    line-height: 1.3;
  }
  .global-main.socer-main .main-nav.active .bottomNav {
    left: 56px;
    opacity: 1;
  }
  .global-main.socer-main .main-nav.active #closeNav {
    display: block;
  }
  .global-main.socer-main .nav__header {
    padding: 0;
    background-color: white;
  }
  .global-main.socer-main .nav__header .content {
    height: 79px;
  }
  .global-main.socer-main .nav__header .navbar-brand {
    margin-right: auto;
  }
  .global-main.socer-main .nav__header .navbar-brand svg {
    width: 29px;
    height: 29px;
  }
  .global-main.socer-main #navMenuButton {
    display: block;
    background-color: white;
    font-size: 14px;
    padding: 4px 13px;
    margin-left: 18px;
  }
  .global-main.socer-main #navMenuButton:hover {
    background-color: #AD1111;
    color: white;
  }
  .global-main.socer-main #navMenuButton:active {
    background-color: #750C0C;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .main-nav .navContent {
    padding-bottom: 100px;
  }
  .global-main.socer-main .main-nav .bottomNav {
    width: 82vw;
  }
  .global-main.socer-main .main-nav .bottomNav .content {
    padding-top: 0;
  }
  .global-main.socer-main .main-nav ul.navbar-nav {
    margin-top: 0;
  }
  .global-main.socer-main .main-nav ul.navbar-nav li:first-child {
    border-top: none;
  }
  .global-main.socer-main .main-nav ul.navbar-nav .mouseParalax {
    display: none;
  }
  .global-main.socer-main .main-nav .nav-link {
    padding: 30px 35px 24px 24px;
    font-size: 16px;
  }
  .global-main.socer-main .main-nav .nav-link strong {
    font-size: 18px;
    margin-top: 13px;
  }
  .global-main.socer-main .main-nav #closeNav {
    left: 9vw;
    transform: translate(-50%, 0);
  }
  .global-main.socer-main .main-nav.active .bottomNav {
    left: calc(18vw - 25px);
    opacity: 1;
  }
}
@media screen and (max-width: 420px) {
  .global-main.socer-main #navMenuButton {
    padding: 4px 9px;
  }
  .global-main.socer-main .nav__header .nav-ctas {
    margin: 0 auto;
  }
  .global-main.socer-main .nav__header .nav-cta > a {
    padding: 0px 5px;
  }
}
.global-main.socer-main .block-hero {
  padding-top: 72px;
  overflow: visible;
  padding-bottom: 0;
  margin-top: 3vw;
}
.global-main.socer-main .block-hero .content:after {
  content: "";
  background: linear-gradient(180deg, rgba(254, 245, 238, 0) 0%, rgb(254, 245, 238) 100%);
  width: 50vw;
  max-width: 700px;
  height: 50px;
  position: absolute;
  bottom: 0;
  left: -20px;
  pointer-events: none;
}
.global-main.socer-main .block-hero .column.left {
  overflow-y: clip;
  overflow-x: visible;
}
.global-main.socer-main .block-hero .column.right {
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main .block-hero .imageDiv {
  display: flex;
  align-items: flex-start;
  height: 100%;
  position: absolute;
  bottom: -72px;
  left: 0;
  width: 100%;
}
.global-main.socer-main .block-hero p {
  max-width: 500px;
}
.global-main.socer-main .block-hero .downArrowModule {
  margin: 49px 0;
}
.global-main.socer-main .block-hero .downArrowModule p {
  text-align: left;
  max-width: 150px;
  margin-left: 36px;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .block-hero {
    padding-top: 45px;
  }
  .global-main.socer-main .block-hero h1 {
    max-width: 500px;
  }
  .global-main.socer-main .block-hero .imageDiv {
    bottom: -28px;
  }
  .global-main.socer-main .block-hero p {
    font-size: 16px;
  }
  .global-main.socer-main .block-hero .downArrowModule {
    margin: 27px 0 40px 0;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .block-hero .content:after {
    display: none;
  }
  .global-main.socer-main .block-hero p {
    font-size: 18px;
    max-width: 408px;
  }
  .global-main.socer-main .block-hero .downArrowModule {
    margin: 45px 0 0 0;
  }
  .global-main.socer-main .block-hero .downArrowModule p {
    max-width: 100px;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .block-hero .downArrowModule {
    margin-bottom: 21px;
  }
  .global-main.socer-main .block-hero .imageDiv {
    bottom: -54px;
  }
}
.global-main.socer-main .block-hero .innerDiv {
  width: 100%;
}
.global-main.socer-main .block-hero .innerDiv:before {
  content: "";
  width: 200vw;
  background-color: #FEF5EE;
  padding-bottom: 50vh;
  position: absolute;
  bottom: -50vh;
  right: -50vw;
  z-index: -1;
}
.global-main.socer-main .block-hero .innerDiv img {
  width: calc(100% - 4px);
  height: auto;
}
.global-main.socer-main.main-home .innerDiv {
  top: -239.3630574601px;
}
html[lang=de] .global-main.socer-main.main-home .innerDiv {
  top: -189.3630574601px;
}
.global-main.socer-main.main-home .innerDiv:before {
  height: 65.0943396%;
}
@media screen and (max-width: 1615px) {
  .global-main.socer-main.main-home .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.350318471 * 0.349056604 + 100px);
  }
  html[lang=de] .global-main.socer-main.main-home .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.350318471 * 0.349056604 + 150px);
  }
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main.main-home .innerDiv {
    top: -95.3057325607px;
  }
  html[lang=de] .global-main.socer-main.main-home .innerDiv {
    top: -29.3057325607px;
  }
}
.global-main.socer-main.main-trend1 .innerDiv {
  top: -110.8025482015px;
}
html[lang=de] .global-main.socer-main.main-trend1 .innerDiv {
  top: -122.8025482015px;
}
.global-main.socer-main.main-trend1 .innerDiv:before {
  height: 82.5445605%;
}
@media screen and (max-width: 1615px) {
  .global-main.socer-main.main-trend1 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.295382166 * 0.174554395 + 52px);
  }
  html[lang=de] .global-main.socer-main.main-trend1 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.295382166 * 0.174554395 + 40px);
  }
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main.main-trend1 .innerDiv {
    top: -19.2547773142px;
  }
  html[lang=de] .global-main.socer-main.main-trend1 .innerDiv {
    top: -32.2547773142px;
  }
}
.global-main.socer-main.main-trend2 .innerDiv {
  top: -117.7070065332px;
}
html[lang=de] .global-main.socer-main.main-trend2 .innerDiv {
  top: -172.7070065332px;
}
html[lang=fr] .global-main.socer-main.main-trend2 .innerDiv {
  top: -24.7070065332px;
}
html[lang=es] .global-main.socer-main.main-trend2 .innerDiv {
  top: -24.7070065332px;
}
.global-main.socer-main.main-trend2 .innerDiv:before {
  height: 46.3598901%;
}
@media screen and (max-width: 1615px) {
  .global-main.socer-main.main-trend2 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.159235669 * 0.536401099 + 331px);
  }
  html[lang=de] .global-main.socer-main.main-trend2 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.159235669 * 0.536401099 + 275px);
  }
  html[lang=fr] .global-main.socer-main.main-trend2 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.159235669 * 0.536401099 + 423px);
  }
  html[lang=es] .global-main.socer-main.main-trend2 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.159235669 * 0.536401099 + 423px);
  }
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main.main-trend2 .innerDiv {
    top: 22.2993629645px;
  }
  html[lang=de] .global-main.socer-main.main-trend2 .innerDiv {
    top: -43.7006370355px;
  }
  html[lang=fr] .global-main.socer-main.main-trend2 .innerDiv {
    top: 89.2993629645px;
  }
  html[lang=es] .global-main.socer-main.main-trend2 .innerDiv {
    top: 89.2993629645px;
  }
}
.global-main.socer-main.main-trend3 .innerDiv {
  top: -92.4585985432px;
}
html[lang=de] .global-main.socer-main.main-trend3 .innerDiv {
  top: -105.4585985432px;
}
.global-main.socer-main.main-trend3 .innerDiv:before {
  height: 82.8804348%;
}
@media screen and (max-width: 1615px) {
  .global-main.socer-main.main-trend3 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.171974522 * 0.171195652 + 52px);
  }
  html[lang=de] .global-main.socer-main.main-trend3 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.171974522 * 0.171195652 + 39px);
  }
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main.main-trend3 .innerDiv {
    top: -8.8598725078px;
  }
  html[lang=de] .global-main.socer-main.main-trend3 .innerDiv {
    top: -21.8598725078px;
  }
}
.global-main.socer-main.main-trend4 .innerDiv {
  top: -179.305732481px;
}
html[lang=de] .global-main.socer-main.main-trend4 .innerDiv {
  top: -192.305732481px;
}
.global-main.socer-main.main-trend4 .innerDiv:before {
  height: 72.1339779%;
}
@media screen and (max-width: 1615px) {
  .global-main.socer-main.main-trend4 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.152866242 * 0.278660221 + 52px);
  }
  html[lang=de] .global-main.socer-main.main-trend4 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.152866242 * 0.278660221 + 39px);
  }
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main.main-trend4 .innerDiv {
    top: -58.0732484059px;
  }
  html[lang=de] .global-main.socer-main.main-trend4 .innerDiv {
    top: -71.0732484059px;
  }
}
.global-main.socer-main.main-trend5 .innerDiv {
  top: 9.9318541067px;
}
html[lang=de] .global-main.socer-main.main-trend5 .innerDiv {
  top: 122.9318541067px;
}
.global-main.socer-main.main-trend5 .innerDiv:before {
  height: 73.1081081%;
}
@media screen and (max-width: 1615px) {
  .global-main.socer-main.main-trend5 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.17274168 * 0.268918919 + 237px);
  }
  html[lang=de] .global-main.socer-main.main-trend5 .innerDiv {
    top: calc(((100vw - 96px) / 2 - 40px) * -1 * 1.17274168 * 0.268918919 + 350px);
  }
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main.main-trend5 .innerDiv {
    top: 78.3280506604px;
  }
  html[lang=de] .global-main.socer-main.main-trend5 .innerDiv {
    top: 80.3280506604px;
  }
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .block-hero .innerDiv img {
    max-width: 408px;
    width: 100%;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .block-hero .imageDiv {
    position: relative;
    bottom: -45px;
    pointer-events: none;
  }
  .global-main.socer-main.main-home .imageDiv {
    margin-top: -21vw;
  }
  .global-main.socer-main.main-trend1 .imageDiv {
    margin-top: -11vw;
  }
  .global-main.socer-main.main-trend2 .imageDiv {
    margin-top: -4vw;
  }
  .global-main.socer-main.main-trend3 .imageDiv {
    margin-top: -11vw;
  }
  .global-main.socer-main.main-trend4 .imageDiv {
    margin-top: -8vw;
  }
  .global-main.socer-main.main-trend5 .imageDiv {
    margin-top: -6vw;
  }
  .global-main.socer-main .block-hero .innerDiv {
    z-index: initial;
    transform: none !important;
    top: 0 !important;
  }
  .global-main.socer-main .block-hero .innerDiv img {
    max-width: none;
  }
}
.global-main.socer-main #cover, .global-main.socer-main #navCover {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-color: rgba(18, 28, 45, 0);
  backdrop-filter: blur(0px);
  z-index: -1;
}
.global-main.socer-main #cover.show, .global-main.socer-main #navCover.show {
  display: block;
  background-color: rgba(18, 28, 45, 0.5);
  z-index: 22;
  backdrop-filter: blur(4px);
}
.global-main.socer-main .formPopup {
  position: fixed;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  width: calc(100vw - 40px);
  height: calc(100vh - 120px);
  max-width: 1000px;
  max-height: 1000px;
  background-color: white;
  min-height: 72vh;
  opacity: 0;
  z-index: -1;
}
.global-main.socer-main .formPopup.show {
  display: block;
  opacity: 1;
  z-index: 23;
}
.global-main.socer-main .formPopup .close {
  position: absolute;
  top: -20px;
  right: 0;
  transform: translate(0, -100%);
  color: white;
  cursor: pointer;
}
.global-main.socer-main .formPopup .popupContent {
  padding: 0 20px;
  width: calc(100% - 40px);
  max-height: calc(100% - 90px);
  overflow-y: auto;
  margin: 42px auto 48px auto;
}
.global-main.socer-main .formPopup form.mktoForm {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  max-width: 100% !important;
  margin-top: 21px !important;
  background-color: white !important;
  width: 100% !important;
}
.global-main.socer-main .formPopup form.mktoForm .mktoFormRow {
  width: calc(50% - 11px);
  margin-bottom: 3px !important;
}
.global-main.socer-main .formPopup form.mktoForm .mktoFormRow .mktoFormCol {
  width: 100%;
}
.global-main.socer-main .formPopup form.mktoForm .mktoFormRow .mktoFieldWrap {
  display: flex;
  flex-flow: column;
  width: 100%;
}
.global-main.socer-main .formPopup form.mktoForm .mktoFormRow .mktoFieldWrap .mktoLabel {
  width: 100% !important;
  display: flex;
  flex-flow: row-reverse;
  justify-content: flex-end;
}
.global-main.socer-main .formPopup form.mktoForm .mktoFormRow .mktoFieldWrap .mktoGutter {
  display: none !important;
}
.global-main.socer-main .formPopup form.mktoForm .mktoFormRow .mktoFieldWrap .mktoField {
  width: 100% !important;
  border-radius: 2px;
}
.global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(8) {
  width: 100%;
}
.global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(9), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(10), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(11), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(12), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(13), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(14), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(15), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(16), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(17), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(18), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(19), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(20), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(21), .global-main.socer-main .formPopup form.mktoForm .mktoFormRow:nth-of-type(22) {
  display: none;
}
.global-main.socer-main .formPopup form.mktoForm .mktoButtonRow, .global-main.socer-main .formPopup form.mktoForm .mktoOffset {
  display: none;
}
.global-main.socer-main .formPopup form.mktoForm .mktoLabel {
  font-family: "Twilio Sans Text", sans-serif;
  font-size: 14px !important;
  line-height: 24.5px;
  font-weight: 400 !important;
  padding-bottom: 7px !important;
  letter-spacing: 0.06em;
  color: #06033A !important;
}
.global-main.socer-main .formPopup form.mktoForm .mktoAsterix {
  padding-left: 1px !important;
  color: #F22F46;
}
.global-main.socer-main .formPopup form.mktoForm input[type=text], .global-main.socer-main .formPopup form.mktoForm input[type=email], .global-main.socer-main .formPopup form.mktoForm textarea, .global-main.socer-main .formPopup form.mktoForm select, .global-main.socer-main .formPopup form.mktoForm select[multiple=multiple], .global-main.socer-main .formPopup form.mktoForm input[type=tel] {
  border: 1px solid #a1a1b4 !important;
  border-radius: 0 !important;
  font-size: 14px !important;
  color: #06033A;
  letter-spacing: 0.08em;
  background-color: white !important;
}
.global-main.socer-main .formPopup form.mktoForm input[type=text]:not(select), .global-main.socer-main .formPopup form.mktoForm input[type=email]:not(select), .global-main.socer-main .formPopup form.mktoForm textarea:not(select), .global-main.socer-main .formPopup form.mktoForm select:not(select), .global-main.socer-main .formPopup form.mktoForm select[multiple=multiple]:not(select), .global-main.socer-main .formPopup form.mktoForm input[type=tel]:not(select) {
  height: auto !important;
  padding: 15px 10px 14px 10px !important;
}
@-moz-document url-prefix() {
  .global-main.socer-main .formPopup form.mktoForm input[type=text]:not(select), .global-main.socer-main .formPopup form.mktoForm input[type=email]:not(select), .global-main.socer-main .formPopup form.mktoForm textarea:not(select), .global-main.socer-main .formPopup form.mktoForm select:not(select), .global-main.socer-main .formPopup form.mktoForm select[multiple=multiple]:not(select), .global-main.socer-main .formPopup form.mktoForm input[type=tel]:not(select) {
    padding: 16px 10px 13px 10px !important;
  }
}
.global-main.socer-main .formPopup form.mktoForm input[type=text]:is(select), .global-main.socer-main .formPopup form.mktoForm input[type=email]:is(select), .global-main.socer-main .formPopup form.mktoForm textarea:is(select), .global-main.socer-main .formPopup form.mktoForm select:is(select), .global-main.socer-main .formPopup form.mktoForm select[multiple=multiple]:is(select), .global-main.socer-main .formPopup form.mktoForm input[type=tel]:is(select) {
  padding: 14px 6px 14px 6px !important;
  height: 48px !important;
}
@-moz-document url-prefix() {
  .global-main.socer-main .formPopup form.mktoForm input[type=text]:is(select), .global-main.socer-main .formPopup form.mktoForm input[type=email]:is(select), .global-main.socer-main .formPopup form.mktoForm textarea:is(select), .global-main.socer-main .formPopup form.mktoForm select:is(select), .global-main.socer-main .formPopup form.mktoForm select[multiple=multiple]:is(select), .global-main.socer-main .formPopup form.mktoForm input[type=tel]:is(select) {
    padding: 16px 10px 13px 10px !important;
  }
}
.global-main.socer-main .formPopup form.mktoForm input[type=text]:focus, .global-main.socer-main .formPopup form.mktoForm input[type=email]:focus, .global-main.socer-main .formPopup form.mktoForm textarea:focus, .global-main.socer-main .formPopup form.mktoForm select:focus, .global-main.socer-main .formPopup form.mktoForm select[multiple=multiple]:focus, .global-main.socer-main .formPopup form.mktoForm input[type=tel]:focus {
  border: 1px solid #1F304C !important;
}
.global-main.socer-main .formPopup form.mktoForm select::placeholder {
  color: #06033A;
}
.global-main.socer-main .formPopup form.mktoForm .mktoError .mktoErrorMsg {
  transform: translate(0, 3px);
}
.global-main.socer-main .formPopup .h2 {
  max-width: 600px;
}
.global-main.socer-main .formPopup .h2 strong {
  color: #F22F46;
}
.global-main.socer-main .formPopup .belowTheForm {
  margin-top: 0px;
}
.global-main.socer-main .formPopup .belowTheForm button {
  cursor: pointer;
  margin-top: 15px;
}
.global-main.socer-main .formPopup .belowTheForm div p {
  font-size: 0.875rem;
  line-height: 1.75em;
}
.global-main.socer-main .formPopup .belowTheForm div p a {
  font-weight: bold;
  color: inherit;
}
.global-main.socer-main #cover, .global-main.socer-main .formPopup, .global-main.socer-main #navCover {
  transition: background-color 0.5s cubic-bezier(0.22, 1, 0.36, 1) 0s, backdrop-filter 0.5s cubic-bezier(0.22, 1, 0.36, 1) 0s, opacity 0.5s cubic-bezier(0.22, 1, 0.36, 1) 0s, z-index 0s linear 0.5s;
}
.global-main.socer-main #cover.show, .global-main.socer-main .formPopup.show, .global-main.socer-main #navCover.show {
  transition: background-color 0.5s cubic-bezier(0.22, 1, 0.36, 1) 0s, backdrop-filter 0.5s cubic-bezier(0.22, 1, 0.36, 1) 0s, opacity 0.5s cubic-bezier(0.22, 1, 0.36, 1) 0s, z-index 0s linear 0s;
}
@media screen and (max-width: 1023px) {
  .global-main.socer-main .formPopup {
    max-width: 720px;
  }
  .global-main.socer-main .formPopup .popupContent {
    margin: 48px auto;
    max-height: calc(100% - 96px);
  }
  .global-main.socer-main .formPopup form.mktoForm .mktoFormRow {
    width: 100%;
  }
  .global-main.socer-main .formPopup .belowTheForm div p {
    font-weight: 400;
  }
  .global-main.socer-main .formPopup .h2 {
    max-width: 500px;
    font-size: 32px;
  }
}
@media screen and (max-width: 480px) {
  .global-main.socer-main .formPopup form.mktoForm {
    padding: 0 !important;
  }
}
@media screen and (max-width: 400px) {
  .global-main.socer-main .formPopup .btn.btn-primary {
    padding-left: 20px;
    padding-right: 16px;
    font-size: 16px;
  }
}
.global-main.socer-main .trends--item {
  position: relative;
  top: 0;
  left: 0;
  display: flex;
  align-items: center;
  min-height: 280px;
}
.global-main.socer-main .trends--item img {
  border-radius: 9px;
}
.global-main.socer-main .trends--item:after {
  content: " ";
  position: absolute;
  top: 0;
  left: -50vw;
  width: 200vw;
  height: 1px;
  z-index: -1;
  background-color: #F22F46;
}
.global-main.socer-main .trends--item:first-child:after {
  opacity: 0;
}
.global-main.socer-main .trends--item:first-child:hover:after {
  opacity: 1;
}
.global-main.socer-main .trends--item:before {
  content: " ";
  position: absolute;
  top: 0;
  left: -50vw;
  width: 200vw;
  height: 100%;
  z-index: -1;
}
.global-main.socer-main .trends--item:before, .global-main.socer-main .trends--item .mouseParalax {
  transition: opacity 0.5s cubic-bezier(0.22, 1, 0.36, 1);
}
.global-main.socer-main .trends--item .mouseParalax {
  max-width: 193px;
  margin-left: 30px;
  margin-right: 120px;
  opacity: 0;
}
.global-main.socer-main .trends--item .flexcol {
  text-align: left;
  margin-right: 112px;
  max-width: 820px;
}
html[lang=de] .global-main.socer-main .trends--item .flexcol {
  max-width: 870px;
}
.global-main.socer-main .trends--item .btn-tertiary {
  margin-left: auto;
  min-width: 105px;
}
.global-main.socer-main .trends--item:hover:before {
  background-color: #FEF5EE;
}
.global-main.socer-main .trends--item:hover .mouseParalax {
  opacity: 1;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .trends--item {
    min-height: 240px;
  }
  .global-main.socer-main .trends--item .mouseParalax {
    max-width: 99px;
    margin-left: 5px;
    margin-right: 47px;
  }
  .global-main.socer-main .trends--item .flexcol {
    max-width: 550px;
  }
  html[lang=de] .global-main.socer-main .trends--item .flexcol {
    max-width: 670px;
  }
  .global-main.socer-main .trends--item .h2 {
    font-size: 32px;
    line-height: 1.5em;
    margin-top: 16px;
  }
  .global-main.socer-main .trends--item .btn-tertiary {
    min-width: 81px;
  }
  .global-main.socer-main .trends--item .btn-tertiary:before {
    top: calc(100% + 5px);
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .trends--item {
    min-height: 195px;
  }
  .global-main.socer-main .trends--item .flexcol {
    margin-right: 78px;
  }
  .global-main.socer-main .trends--item .h2 {
    font-size: 20px;
    line-height: 1.3em;
    letter-spacing: 0.05em;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .trends--item {
    flex-flow: column;
    min-height: auto;
    padding: 32px 0 40px 0;
    align-items: flex-start;
  }
  .global-main.socer-main .trends--item .mouseParalax {
    display: none;
  }
  .global-main.socer-main .trends--item .flexcol {
    margin-right: 0;
    max-width: none;
  }
  .global-main.socer-main .trends--item .btn-tertiary {
    margin: 16px 0 0 0;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .block-legal .column + .column p:first-child {
    display: none;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .block-next-steps h2, .global-main.socer-main .block-next-steps .h2 {
    font-size: 32px;
    text-align: center;
  }
  .global-main.socer-main .block-next-steps .buttons {
    margin-top: 48px;
    flex-flow: column;
    align-items: center;
  }
  .global-main.socer-main .block-next-steps .buttons .btn + .btn {
    margin: 24px 0 0 0;
  }
}
.global-main.socer-main .block-spotlight .mouseParalax {
  margin-top: 117px;
}
.global-main.socer-main .block-spotlight .citations {
  margin-top: 30px;
}
.global-main.socer-main .block-spotlight .spotlightLogo {
  margin-top: 63px;
  width: 100%;
  height: auto;
  margin-left: auto;
  max-width: 244px;
}
.global-main.socer-main .block-spotlight .spotlightLogo img {
  width: 100%;
  height: auto;
}
.trend1 .global-main.socer-main .block-spotlight .spotlightLogo {
  max-width: 91px;
}
.trend2 .global-main.socer-main .block-spotlight .spotlightLogo {
  max-width: 200px;
}
.trend3 .global-main.socer-main .block-spotlight .spotlightLogo {
  max-width: 133px;
}
.trend4 .global-main.socer-main .block-spotlight .spotlightLogo {
  max-width: 148px;
}
.trend5 .global-main.socer-main .block-spotlight .spotlightLogo {
  max-width: 131px;
}
.global-main.socer-main .block-spotlight h3 {
  letter-spacing: 0;
}
.global-main.socer-main .block-spotlight h4 {
  letter-spacing: -0.01em;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .block-spotlight .column.right {
    width: 70%;
    margin: 0 auto;
  }
  .global-main.socer-main .block-spotlight .mouseParalax {
    margin-top: 48px;
  }
  .global-main.socer-main .block-spotlight .citations {
    margin-top: 48px;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .block-spotlight .mouseParalax, .global-main.socer-main .block-spotlight .spotlightLogo {
    margin-right: 32px;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .block-spotlight .spotlightLogo {
    margin-top: 36px;
    max-width: 146px;
    margin-right: 0;
  }
  .global-main.socer-main .block-spotlight .column.right {
    max-width: 360px !important;
  }
  .global-main.socer-main .block-spotlight .mouseParalax {
    margin-left: 0;
    margin-right: 0;
    max-width: 360px;
  }
  .global-main.socer-main .block-spotlight .citations {
    margin-top: 24px;
  }
}
.global-main.socer-main .regionaldata {
  padding-top: 70px;
  padding-bottom: 0;
}
.global-main.socer-main .regionaldata #selectRegion {
  margin-bottom: 25px;
}
.global-main.socer-main .regionaldata .selector {
  position: relative;
}
.global-main.socer-main .regionaldata .selector:not(.opened) ul {
  max-height: 0 !important;
}
.global-main.socer-main .regionaldata .selector ul {
  list-style: none;
  overflow-y: hidden;
  transition: all 0.3s cubic-bezier(0.61, 1, 0.88, 1);
  position: absolute;
  z-index: 2;
  left: 0;
  width: 100%;
  background-color: #FEF5EE;
}
.global-main.socer-main .regionaldata .selector a {
  display: block;
  position: relative;
  padding: 12px 18px;
  font-family: "Twilio Sans Text", sans-serif;
  font-size: 18px;
  font-style: normal;
  font-weight: 400;
  line-height: 1.3;
  letter-spacing: 0em;
  border: 1px solid #F22F46;
  color: #1F304C;
  text-decoration: none;
}
.global-main.socer-main .regionaldata .selector > a {
  font-weight: 700;
  background-color: #FEF5EE;
}
.global-main.socer-main .regionaldata .selector > a:after {
  content: "";
  position: absolute;
  right: 22px;
  top: 20px;
  width: 16px;
  height: 9px;
  display: block;
  background: url(/content/dam/twilio-com/global/en/static-pages/state-of-customer-engagement-report-2023/assets/images/caret.svg) no-repeat center -50%;
  background-size: contain;
  transform: rotate(0);
  transition: transform 0.3s ease-out;
}
.global-main.socer-main .regionaldata .selector li a {
  border-top: 0 none;
}
.global-main.socer-main .regionaldata .selector li a:hover {
  background-color: #FFF;
}
.global-main.socer-main .regionaldata .selector li a[data-value=""], .global-main.socer-main .regionaldata .selector li a[data-value=""], .global-main.socer-main .regionaldata .selector li a.disabled {
  opacity: 0.5;
  pointer-events: none;
}
.global-main.socer-main .regionaldata .selector.opened > a:after {
  transform: rotate(180deg);
}
.global-main.socer-main .regionaldata .selector.opened ul {
  max-height: 1000px;
}
.global-main.socer-main .regionaldata .chart-caption {
  padding-bottom: 59px;
  color: #06033A;
  max-width: 530px;
  margin: 0 auto;
}
.global-main.socer-main .regionaldata .chart-wrapper {
  display: flex;
  flex-flow: column;
  justify-content: space-between;
  border-bottom: 1px solid #F22F46;
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main .regionaldata .chart-wrapper > div:first-child {
  margin-top: 45px;
  min-height: 400px;
  display: flex;
  align-items: center;
  justify-content: center;
}
.global-main.socer-main .regionaldata .chart-wrapper > div:first-child .apexcharts-series path.apexcharts-bar-area {
  stroke: #F22F46;
  stroke-width: 1px;
}
.global-main.socer-main .regionaldata .chart-value-center {
  position: absolute;
  top: 220px;
  left: calc(50% - 100px);
  width: 200px;
  text-align: center;
  pointer-events: none;
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .regionaldata .chart-wrapper > div:first-child .chart-placeholder {
    top: 0;
    transform: translate(0, 0);
  }
}
@media screen and (max-width: 719px) {
  .global-main.socer-main .regionaldata {
    padding-top: 30px;
  }
}
@media screen and (max-width: 399px) {
  .global-main.socer-main .regionaldata .chart-wrapper > div:first-child {
    min-height: 360px;
  }
  .global-main.socer-main .regionaldata .chart-value-center {
    top: calc(50% - 66px);
  }
}
.global-main.socer-main .block-intro {
  padding-top: 150px;
  padding-bottom: 130px;
}
.global-main.socer-main .block-intro .column.right {
  display: flex;
  flex-flow: column;
  align-content: center;
  justify-content: center;
  align-items: center;
}
.global-main.socer-main .block-intro .chart-value-center {
  position: absolute;
  top: 225px;
  left: calc(50% - 100px);
  width: 200px;
  text-align: center;
  pointer-events: none;
}
.global-main.socer-main .block-intro .chart-caption {
  max-width: 550px;
  margin: 36px auto 0 auto;
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .block-intro {
    padding-top: 96px;
    padding-bottom: 90px;
  }
  .global-main.socer-main .block-intro .chart-value-center {
    top: 230px;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .block-intro {
    padding-bottom: 63px;
  }
  .global-main.socer-main .block-intro .chart-caption {
    margin-top: 18px;
  }
  .global-main.socer-main .block-intro .chart-value-center {
    top: 185px;
  }
}
@media screen and (max-width: 400px) {
  .global-main.socer-main .block-intro .chart-value-center {
    top: calc(250px - (100vw - 40px) * 0.21);
  }
}
.global-main.socer-main .block-subHero {
  padding: 150px 0;
}
.global-main.socer-main .block-subHero .column.left {
  display: flex;
  align-content: center;
  justify-content: center;
  align-items: center;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .block-subHero {
    padding: 97px 0 65px 0;
  }
  .global-main.socer-main .block-subHero p, .global-main.socer-main .block-subHero ul li {
    font-size: 16px;
  }
  .global-main.socer-main .block-subHero ul > li + li {
    margin-top: 5px;
  }
  .global-main.socer-main .block-subHero .mouseParalax {
    width: 100%;
    max-width: 493px;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .block-subHero {
    padding: 97px 0 128px 0;
  }
  .global-main.socer-main .block-subHero .column.left {
    margin-top: 54px;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .block-subHero {
    padding: 97px 0;
  }
  .global-main.socer-main .block-subHero .column.left {
    margin-top: 27px;
  }
  .global-main.socer-main .block-subHero .mouseParalax {
    max-width: 360px;
    width: calc(100% - 50px);
  }
}
.global-main.socer-main footer {
  padding: 75px 0 72px 0;
}
.global-main.socer-main footer h2 {
  text-align: center;
}
.global-main.socer-main footer ul {
  list-style: none;
  display: flex;
  margin-top: 57px;
}
.global-main.socer-main footer ul a {
  font-family: "Twilio Sans Text", sans-serif;
  font-weight: 400;
  font-size: 16px;
  line-height: 1.75;
  letter-spacing: 0.08em;
  padding: 4px 10px;
}
.global-main.socer-main footer ul li {
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main footer ul li + li {
  margin-left: 27px;
}
.global-main.socer-main footer ul li + li:before {
  content: "";
  width: 1px;
  height: 18px;
  background-color: white;
  position: absolute;
  top: 6px;
  left: -14px;
}
.global-main.socer-main footer .content {
  display: flex;
  flex-flow: column;
  align-items: center;
}
.global-main.socer-main footer .socer-footer-disclaimer {
  letter-spacing: 0.08em;
  margin: 21px 0 45px 0;
  text-align: center;
}
@media screen and (max-width: 991px) {
  .global-main.socer-main footer h2 {
    font-size: 32px;
  }
  .global-main.socer-main footer ul {
    display: flex;
    flex-flow: column;
    align-items: center;
    margin-top: 20px;
  }
  .global-main.socer-main footer ul a {
    font-size: 14px;
  }
  .global-main.socer-main footer ul li + li {
    margin-left: 0px;
    margin-top: 23px;
  }
  .global-main.socer-main footer ul li + li:before {
    display: none;
  }
  .global-main.socer-main footer .socer-footer-disclaimer {
    font-size: 12px;
    line-height: 1.24;
    margin: 21px 0 29px 0;
  }
  .global-main.socer-main footer svg {
    width: 123px;
    height: auto;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main footer ul {
    margin-top: 27px;
  }
  .global-main.socer-main footer ul li + li {
    margin-top: 39px;
  }
  .global-main.socer-main footer .socer-footer-disclaimer {
    font-size: 14px;
    margin: 33px 0 29px 0;
  }
}
.global-main.socer-main .img-cover {
  max-width: 100%;
  height: 100%;
  object-fit: cover;
}
.global-main.socer-main .img-fluid {
  width: 100%;
  height: auto;
  display: block;
}
.global-main.socer-main .container {
  margin-left: 48px;
  margin-right: 48px;
}
.global-main.socer-main .content {
  margin-left: auto;
  margin-right: auto;
  max-width: 1520px;
}
.global-main.socer-main .relative {
  position: relative;
  top: 0;
  left: 0;
}
.global-main.socer-main strong {
  color: inherit;
}
.global-main.socer-main img {
  display: block;
}
.global-main.socer-main .strong-no-block strong {
  display: inline !important;
}
.global-main.socer-main .laptopOnly, .global-main.socer-main .tabletOnly, .global-main.socer-main .mobileOnly {
  display: none;
}
.global-main.socer-main .desktopOnly {
  display: block;
}
@media screen and (max-width: 1439px) {
  .global-main.socer-main .desktopOnly {
    display: none;
  }
  .global-main.socer-main .laptopOnly {
    display: block;
  }
}
@media screen and (max-width: 991px) {
  .global-main.socer-main .laptopOnly {
    display: none;
  }
  .global-main.socer-main .tabletOnly {
    display: block;
  }
  .global-main.socer-main {
    padding-top: 80px;
  }
}
@media screen and (max-width: 767px) {
  .global-main.socer-main .tabletOnly {
    display: none;
  }
  .global-main.socer-main .mobileOnly {
    display: block;
  }
  .global-main.socer-main .container {
    margin-left: 25px;
    margin-right: 25px;
  }
}

/*# sourceMappingURL=custom_v5.css.map */