---
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"@id": https://www.twilio.com/docs/api/errors/11008#article
headline: "11008: CNAM registration rejected: display name contains prohibited content"
url: https://www.twilio.com/docs/api/errors/11008
inLanguage: en
dateModified: 2026-04-09T10:50:59.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 11008: CNAM registration rejected: display name contains prohibited content

Log Type: TWILIO

Log Level: ERROR

## Description

The display name you submitted includes prohibited content that is not permitted for CNAM registrations.

### Possible causes

* The display name contains a prohibited term. Terms such as FBI, Social Security Administration, Government, Police, and Medicare are not permitted.

### Possible solutions

* Update the display name to remove any prohibited terms, ensure it accurately reflects your business name, and resubmit for verification.

#### Additional resources

* [Brand your calls using CNAM](/docs/voice/brand-your-calls-using-cnam)
* [Getting Started with CNAM Caller ID](https://help.twilio.com/articles/360051670533-Getting-Started-with-CNAM-Caller-ID)