---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/11013#article
headline: "11013: Logo does not match the business"
url: https://www.twilio.com/docs/api/errors/11013
inLanguage: en
dateModified: 2026-10-07T05:21:12.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 11013: Logo does not match the business

Log Type: TWILIO

Log Level: ERROR

## Description

The provided logo does not correspond with the registered business or is associated with another entity.

### Possible causes

* The logo cannot be linked to the business associated with the registration.
* The logo is associated with a different business entity.

### Possible solutions

* Review and update the logo in the Branded Calling registration to ensure it accurately reflects the registered business. Resubmit the registration for verification.

#### Additional resources

* [US Enhanced Branded Calling](/docs/voice/branded-calling/us-enhanced#logo-restrictions)