---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/17007#article
headline: "17007: Voice Insights Advanced Features not enabled"
url: https://www.twilio.com/docs/api/errors/17007
inLanguage: en
dateModified: 2026-03-11T18:38:39.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 17007: Voice Insights Advanced Features not enabled

Log Type: APPLICATION

Log Level: ERROR

## Description

The requested resource's call\_sid is valid, but it ended before the Voice Insights product was last enabled for the requester's account.

### Possible causes

Voice Insights Advanced Features not enabled on the account when the call was made.

### Possible solutions

Enable Voice Insights Advanced Features for API access to future calls.