---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/18023#article
headline: "18023: Document contains an inactive business"
url: https://www.twilio.com/docs/api/errors/18023
inLanguage: en
dateModified: 2026-03-11T18:38:39.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 18023: Document contains an inactive business

Log Type: APPLICATION

Log Level: ERROR

## Description

The status of your entity is listed as inactive in your local business registry. Please upload a Business Document showing a currently active business registration.

### Possible causes

The status of your entity provided in the Business Document is listed as inactive in your local business registry.

### Possible solutions

Please upload a Business Document showing a currently active business registration.