---
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"@id": https://www.twilio.com/docs/api/errors/18024#article
headline: "18024: Failed to upload an unprocessable document"
url: https://www.twilio.com/docs/api/errors/18024
inLanguage: en
dateModified: 2026-03-11T18:38:39.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 18024: Failed to upload an unprocessable document

Log Type: APPLICATION

Log Level: ERROR

## Description

A document could not be uploaded either because it is corrupted or could not be parsed or processed.

### Possible causes

The file type does not match the file content or the file corrupt/invalid.

### Possible solutions

Please resubmit with a valid/uncorrupted file.