---
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"@id": https://www.twilio.com/docs/api/errors/18602#article
headline: "18602: The Business ID you provided could not be verified"
url: https://www.twilio.com/docs/api/errors/18602
inLanguage: en
dateModified: 2026-03-11T18:38:39.000Z
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  name: Twilio Developer Education Team
publisher:
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  name: Twilio
---

# 18602: The Business ID you provided could not be verified

Log Type: APPLICATION

Log Level: ERROR

## Description

The Business ID you provided could not be verified.

### Possible causes

You may have provided an inaccurate business ID or the Business ID is invalid / expired.

### Possible solutions

Please feel free to edit the Business Profile & update the missing information. You can also reach out to our support team at trusthub-verify@twilio.com for any additional clarifications.

Please be sure to use the legal company name and EIN number found in your Tax records.