---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/18607#article
headline: "18607: Customer Profile or Trust Product is not eligible to be copied"
url: https://www.twilio.com/docs/api/errors/18607
inLanguage: en
dateModified: 2026-03-11T18:38:39.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 18607: Customer Profile or Trust Product is not eligible to be copied

Log Type: APPLICATION

Log Level: ERROR

## Description

You can not copy the customer profile or trust product

### Possible causes

The customer profile is not eligible to be copied

### Possible solutions

Please move forward without copying the customer profile or trust product