---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/21476#article
headline: "21476: Unable to update Status for subaccount, parent account is suspended."
url: https://www.twilio.com/docs/api/errors/21476
inLanguage: en
dateModified: 2025-12-18T21:40:49.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 21476: Unable to update Status for subaccount, parent account is suspended.

Log Level: ERROR

## Description

Unable to update Status for subaccount, parent account is suspended. The account needs to be in good standing to continue using the subaccount feature.