---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/21478#article
headline: "21478: Unable to update Status for subaccount, subaccount has been suspended by Twilio"
url: https://www.twilio.com/docs/api/errors/21478
inLanguage: en
dateModified: 2025-12-18T21:40:49.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 21478: Unable to update Status for subaccount, subaccount has been suspended by Twilio

Log Level: ERROR

## Description

Unable to update Status for subaccounts that have been suspended externally by Twilio. Please contact customer support: http://www.twilio.com/help