---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/21646#article
headline: "21646: Supporting Document is not eligible for deletion"
url: https://www.twilio.com/docs/api/errors/21646
inLanguage: en
dateModified: 2026-03-11T18:38:39.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 21646: Supporting Document is not eligible for deletion

Log Type: TWILIO

Log Level: ERROR

## Description

The Supporting Document is in a non-deletable status and is not eligible to be deleted until the Supporting Document transitions to a deletable status.

### Possible causes

The Supporting Document is in a non-deletable status (PENDING\_REVIEW).

### Possible solutions

Wait for the Supporting Document to transition to a deletable status (DRAFT, TWILIO\_REJECTED, TWILIO\_APPROVED). If your Supporting Document is idle for more than 3 business days, please reach out to Twilio Support through the [Console](https://console.twilio.com) or [Help Center](https://support.twilio.com).