---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/21649#article
headline: "21649: Phone Number Requires a Bundle"
url: https://www.twilio.com/docs/api/errors/21649
inLanguage: en
dateModified: 2026-03-11T18:38:39.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 21649: Phone Number Requires a Bundle

Log Type: APPLICATION

Log Level: ERROR

## Description

To provision this number you must supply the Bundle with End-User information and Supporting Documents to comply with local telecom regulations.

Previously the IncomingPhoneNumbers API would let you provision the phone number without providing a Bundle, however, you are now required to pass in a BundleSid that satisfies the requirement for the phone number. This is because Twilio needs to know which Bundle containing End-User information and Supporting Documents will be assigned to the phone number to meet regulatory requirements for that country and type of phone number.

### Possible causes

* No Bundle was provided
* No Bundle was that satisfies the locality requirement for this phone number type
* Depending on the country, number type, and end-user type, the regulations will be different compared to other phone numbers

### Possible solutions

* Build a new Bundle that satisfies the regulations of the phone number.
* Contact Twilio Support.