---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/21723#article
headline: "21723: Campaign Verify token import already in progress"
url: https://www.twilio.com/docs/api/errors/21723
inLanguage: en
dateModified: 2026-10-27T13:08:36.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 21723: Campaign Verify token import already in progress

Log Type: APPLICATION

Log Level: ERROR

## Description

Your request to import a Campaign Verify token failed because another Campaign Verify vetting request for the same `BrandRegistration` is already queued or processing. Twilio only imports one Campaign Verify token at a time for a Brand.

### Possible causes

* An existing `BrandVetting` record for the same `BrandRegistration` and `campaign-verify` provider still has `vetting_status` of `IN_PROGRESS`.
* You submitted a new Campaign Verify token import request before the earlier request finished.

### Possible solutions

* Retrieve the Brand's vetting records and check for an existing `campaign-verify` vetting that is still `IN_PROGRESS`.
* Wait for the current vetting request to move to `SUCCESS` or `FAILED` before you submit another Campaign Verify token.
* Retry the import only after no Campaign Verify vetting for that Brand remains in `IN_PROGRESS`.

#### Additional resources

* [A2P 10DLC - Vettings subresource](/docs/messaging/api/brand-vetting-resource)
* [A2P 10DLC - Registration for Government and Nonprofit Agencies](/docs/messaging/compliance/a2p-10dlc/onboarding-for-government-and-non-profit-agencies)
* [Programmable Messaging and A2P 10DLC](/docs/messaging/compliance/a2p-10dlc)
* [Troubleshooting A2P 10DLC Standard/LVS Brands](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-and-rectifying-a2p-standardlvs-brands)