---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/22404#article
headline: "22404: Starter profile creation and updates are temporarily disabled"
url: https://www.twilio.com/docs/api/errors/22404
inLanguage: en
dateModified: 2026-10-27T13:08:36.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 22404: Starter profile creation and updates are temporarily disabled

Log Type: APPLICATION

Log Level: ERROR

## Description

Starter profiles cannot be created or updated at this time. Contact support for help.

### Possible causes

The profile you are trying to create/update is a Starter profile. See [New Requirements for A2P 10DLC Registrations](https://www.twilio.com/blog/new-requirements-for-a2p-10dlc-registrations) for more info.

### Possible solutions

Contact Twilio support.

### Additional resources

* [Troubleshooting Sole Proprietor Brand Registration Failures](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-sole-proprietor-brand-registration-failures)