---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/25016#article
headline: "25016: Updating the organization owner is not allowed"
url: https://www.twilio.com/docs/api/errors/25016
inLanguage: en
dateModified: 2026-06-08T11:29:20.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 25016: Updating the organization owner is not allowed

Log Type: APPLICATION

Log Level: ERROR

## Description

You cannot update the Organization Owner through a standard update request. Twilio treats the Organization Owner as a dedicated organization role, and there can be only one organization owner at a time. To transfer ownership, use the Change organization owner flow in Console instead of trying to modify the owner as part of a general update.

### Possible causes

* Your request is attempting to modify the organization owner as part of a normal update operation.
* You're trying to transfer ownership outside the supported Change organization owner flow in Twilio Console.
* The user you want to make the new owner is not already listed as a user in the organization. Twilio requires you to add the user to the organization before you can transfer ownership.
* The change is being attempted by someone other than the current Organization Owner. Only the current Organization Owner can complete this update.

### Possible solutions

* Remove the organization owner change from your standard update request and retry only the supported organization updates.
* In Twilio Console, go to Admin, open the Organization overview page, and use Change organization owner to transfer ownership.
* Add the new owner to the organization before retrying the ownership transfer.
* Sign in as the current Organization Owner before you attempt the change.
* If you still cannot complete the ownership transfer, contact Twilio Support and include the account details and the new owner's email address.

#### Additional resources

* [Organizations](/docs/iam/organizations)
* [FAQ: Twilio Organizations](https://help.twilio.com/articles/8963144762907-FAQ-Twilio-Organizations)
* [Can I change the owner of a Twilio account?](https://help.twilio.com/articles/223183428)