---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/25103#article
headline: "25103: The organization's account owner is not a managed user"
url: https://www.twilio.com/docs/api/errors/25103
inLanguage: en
dateModified: 2026-03-11T18:38:39.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 25103: The organization's account owner is not a managed user

Log Type: APPLICATION

Log Level: ERROR

## Description

The organization's account owner is not a managed user.

### Possible causes

* An independent user has been set as the organization's account owner
* A non-managed user has been set as the organization's account owner
* User doesn't exist

### Possible solutions

Only managed users can be designated as an organization's account owner.