---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/30481#article
headline: "30481: Toll Free verification -  Requested Cancellation  "
url: https://www.twilio.com/docs/api/errors/30481
inLanguage: en
dateModified: 2026-03-25T13:47:45.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 30481: Toll Free verification -  Requested Cancellation  

Log Type: TWILIO

Log Level: ERROR

## Description

The toll-free verification request was canceled after a cancellation request was submitted.

### Possible causes

* A customer submitted a request to cancel the toll-free verification.

### Possible solutions

* Submit a new toll-free verification request if you still need to verify the number.

#### Additional resources

* [Toll-Free Verification Console Onboarding Guide](/docs/messaging/compliance/toll-free/console-onboarding)
* [Delete a toll-free verification](/docs/messaging/compliance/toll-free/console-onboarding#delete-a-toll-free-verification)
* [Get started with toll-free verification using the API](/docs/messaging/compliance/toll-free/api-onboarding)