---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/30501#article
headline: "30501: Political messaging: Campaign Verify token is invalid or unverifiable"
url: https://www.twilio.com/docs/api/errors/30501
inLanguage: en
dateModified: 2026-10-27T13:08:36.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 30501: Political messaging: Campaign Verify token is invalid or unverifiable

Log Type: APPLICATION

Log Level: ERROR

## Description

Political messaging campaigns must include a valid Campaign Verify token. If the token cannot be validated or does not match the submitting political entity, the submission cannot be approved. A missing required token is a separate error described by [30502](/docs/api/errors/30502).

### Possible causes

* The Campaign Verify token provided cannot be validated.
* The token does not match the political entity listed in the submission.
* The Business Registration Number (BRN) tied to the token does not match the BRN provided in the submission.
* A token issued for another messaging program (Short Code, 10DLC, or RCS) was submitted instead of a Toll-Free token.

### Possible solutions

* Register at campaignverify.org to obtain a token, and confirm the token entered is correct and active.
* Ensure the token is associated with the same political entity listed in the submission.
* Verify the BRN tied to the token matches the BRN provided in the submission.
* Make sure the token was issued for Toll-Free messaging and the use case is set to Political, then resubmit.

### Additional resources

* [Toll-Free Verification Onboarding Guide](https://help.twilio.com/articles/13264118705051)
* [Troubleshooting and rectifying Campaigns](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-and-rectifying-a2p-campaigns-1)