---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/30811#article
headline: "30811: Verification rejection - Business Registration Number is Missing or Invalid"
url: https://www.twilio.com/docs/api/errors/30811
inLanguage: en
dateModified: 2026-05-01T15:41:06.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 30811: Verification rejection - Business Registration Number is Missing or Invalid

Log Type: APPLICATION

Log Level: ERROR

## Description

The business name or brand listed in your submission doesn't align with your registered business details. This inconsistency may be due to:

* Using a brand name that differs from your registered business name
* Operating under a "Doing Business As" (DBA) name but leaving the DBA field blank

### Possible causes

The business registration number doesn't match the brand name.

### Possible solutions

* Verify that the business registration number in your submission is correct and matches your official registration documents.
* If you operate under a DBA name, include it in the appropriate field in your submission.
* Ensure the business name in your submission matches the name on your business registration certificate or articles of incorporation.