---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/31209#article
headline: "31209: Reconnect attempt error."
url: https://www.twilio.com/docs/api/errors/31209
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 31209: Reconnect attempt error.

Log Type: APPLICATION

Log Level: ERROR

## Description

Reconnect attempt is not authorized.

### Possible causes

The new identity for the reconnection and the old identity for the original call does not match.

### Possible solutions

Please use same identity as the original call for the reconnection attempt.