---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/32014#article
headline: "32014: Call is terminated because of no audio received"
url: https://www.twilio.com/docs/api/errors/32014
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 32014: Call is terminated because of no audio received

Log Level: WARNING

## Description

### Possible causes

* One party doesn't send audio for an extended period of time and call is terminated.

### Possible solutions

* It could be the case when one party is disconnected without hanging up due to network failure. Try to call again later.
* If this keeps happening, please contact Twilio support to enable voice trace. With voice trace enabled, Twilio can know which side stops sending audio to track down the root cause.