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headline: "32800: Provisioning Failure"
url: https://www.twilio.com/docs/api/errors/32800
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
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  name: Twilio Developer Education Team
publisher:
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  name: Twilio
---

# 32800: Provisioning Failure

Log Type: CARRIER

Log Level: ERROR

## Description

Provisioning has failed with the carrier.

### Possible causes

KYC information submitted may have been rejected by the vendor.

### Possible solutions

Reach out to Twilio Customer Support.
