---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/33119#article
headline: "33119: SIM connectivity reset not allowed"
url: https://www.twilio.com/docs/api/errors/33119
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 33119: SIM connectivity reset not allowed

Log Type: APPLICATION

Log Level: ERROR

## Description

Raised whenever a SIM connectivity reset is requested but not permitted.

### Possible causes

* This operation is temporarily unavailable because the downstream carrier is undergoing maintenance and not accepting requests.
* Your SIM either does not support this operation or is not in a status where it can connect to a cellular network.

### Possible solutions

* Try again later if there is an ongoing maintenance.
* Verify the SIM is not a Narrowband SIM.
* Ensure the SIM is either in status `ready` or `active`.