---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/37007#article
headline: "37007: WhatsApp Voice: Business-initiated calling is not available in the country"
url: https://www.twilio.com/docs/api/errors/37007
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 37007: WhatsApp Voice: Business-initiated calling is not available in the country

Log Type: APPLICATION

Log Level: ERROR

## Description

The business-initiated WhatsApp call failed because this feature is not available in the country associated with the From number's country code. To use business-initiated calling, the country code must be in the list of supported countries. For more information and the complete list of supported countries, please refer to [Meta's WhatsApp Business Calling API documentation](https://developers.facebook.com/docs/whatsapp/cloud-api/calling#availability).

### Possible causes

Business-initiated calling is not available in the country.

### Possible solutions

Please update the From or Caller ID to a WhatsApp phone number whose country code is included in Meta's list of supported countries.