---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/420010#article
headline: "420010: Knowledge resource update failed"
url: https://www.twilio.com/docs/api/errors/420010
inLanguage: en
dateModified: 2026-04-01T03:32:01.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 420010: Knowledge resource update failed

Log Type: TWILIO

Log Level: ERROR

## Description

The resource update was rejected by the backend.

### Possible causes

* Resource is currently locked by another process
* The resource cannot be located
* The payload did not pass data validation

### Possible solutions

* Retry the update request after the resource lock naturally expires
* Check the edit history for potential version conflicts