---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/45356#article
headline: "45356: Failed to create a channel. Downstream error."
url: https://www.twilio.com/docs/api/errors/45356
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 45356: Failed to create a channel. Downstream error.

Log Type: TWILIO

Log Level: ERROR

## Description

Failed to retrieve Conversation `<conversation sid>` due to an error from Twilio Conversations API.

### Possible causes

An error occurred retrieving Conversation data from conversations api.

### Possible solutions

Retry the request.

Check our [status page](https://status.twilio.com/) to see if we are having an outage.

If our [status page](https://status.twilio.com/) has no information, [contact support](https://support.twilio.com/) with details about the requests that are failing, and we will investigate.