---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/45372#article
headline: "45372: Failed to add Participant.  Internal error."
url: https://www.twilio.com/docs/api/errors/45372
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 45372: Failed to add Participant.  Internal error.

Log Type: TWILIO

Log Level: ERROR

## Description

Failed to add a Participant to Channel `<channel sid>` due to an internal error.

### Possible causes

We failed to add a Participant to a Channel due to an unexpected error condition.

### Possible solutions

Retry the request.

Check our [status page](https://status.twilio.com/) to see if we are having an outage.

If our [status page](https://status.twilio.com/) has no information, [contact support](https://support.twilio.com/) with details about the requests that are failing, and we will investigate.