---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/45378#article
headline: "45378: Failed to inactivate Channel. Internal error."
url: https://www.twilio.com/docs/api/errors/45378
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 45378: Failed to inactivate Channel. Internal error.

Log Type: TWILIO

Log Level: ERROR

## Description

Failed to inactivate a Channel `<channel sid>` due to an internal error.

### Possible causes

We failed to inactive a Channel due to an unexpected error condition.

### Possible solutions

Check our status page to see if we are having an outage.

If our status page has no information, contact support with details about the requests that are failing, and we will investigate.