---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/45711#article
headline: "45711: Failed to create webchat participant. Unauthorized "
url: https://www.twilio.com/docs/api/errors/45711
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 45711: Failed to create webchat participant. Unauthorized 

Log Type: APPLICATION

Log Level: WARNING

## Description

Failed to create webchat participant. Credentials provided in request are invalid for the action.

### Possible causes

Request is attempting to access resource where access is not allowed for given credentials.

### Possible solutions

Check that accessed resource is set correctly or apply for permissions.