---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/48027#article
headline: "48027: Outgoing conversation: Proxy address equals contact address"
url: https://www.twilio.com/docs/api/errors/48027
inLanguage: en
dateModified: 2026-03-11T20:01:16.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 48027: Outgoing conversation: Proxy address equals contact address

Log Type: APPLICATION

Log Level: ERROR

## Description

A conversation could not be created because the provided Twilio proxy address was the same as contact address.

### Possible causes

* The outgoing conversation callback returned a Twilio proxy number that was the same as the contact address.

### Possible solutions

* Make sure that the `proxy_address` value that is returned from the Outgoing Conversation callback is different from the contact address.

  * Check out the [docs](/docs/frontline/nodejs-demo-quickstart#sign-up-for-a-twilio-account-and-get-a-phone-number) on how to configure Twilio proxy numbers.
  * Check out the [docs](/docs/frontline/nodejs-demo-quickstart#configure-the-twilio-frontline-integration-service) on how to use your Twilio proxy number within the integration service.
  * Check out the [docs](/docs/frontline/outgoing-conversations) on how to create outgoing conversations.