---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/50700#article
headline: "50700: Virtual Agent provider is invalid."
url: https://www.twilio.com/docs/api/errors/50700
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 50700: Virtual Agent provider is invalid.

Log Type: TWILIO

Log Level: ERROR

## Description

Provided Virtual Agent provider doesn't match the list of available providers for conversations.

### Possible causes

Provided Virtual Agent provider doesn't match the list of available providers for conversations or has different case

### Possible solutions

* Check list of available Virtual Agent providers in Conversations documentation. Please note that values are case sensitive.