---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/50709#article
headline: "50709: ChatbotConfiguration.FriendlyName is invalid."
url: https://www.twilio.com/docs/api/errors/50709
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 50709: ChatbotConfiguration.FriendlyName is invalid.

Log Type: TWILIO

Log Level: ERROR

## Description

ChatbotConfiguration.FriendlyName is invalid.

### Possible causes

You are trying to create Virtual Agent participant with ChatbotConfiguration.FriendlyName which is longer than 256 characters.

### Possible solutions

* Update ChatbotConfiguration.FriendlyName parameter according to provided validation rules.