---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/50731#article
headline: "50731: Conversation Export failed"
url: https://www.twilio.com/docs/api/errors/50731
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 50731: Conversation Export failed

Log Type: TWILIO

Log Level: ERROR

## Description

Conversations: Conversation Export failed

### Possible causes

* Conversation has no messages.
* Conversation was deleted during the export.
* Internal error happened while fetching messages for snapshot.

### Possible solutions

* Make sure that conversation is not empty.
* Make sure that conversation exists.
* Retry transcript generation.