---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/520009#article
headline: "520009: Profile not found"
url: https://www.twilio.com/docs/api/errors/520009
inLanguage: en
dateModified: 2026-04-01T03:32:01.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 520009: Profile not found

Log Type: TWILIO

Log Level: ERROR

## Description

Profile targeted for deletion or retrieval could not be located.

### Possible causes

* The requested Profile ID does not exist in the active workspace
* The profile has already been purged

### Possible solutions

* Fetch the profile record first to confirm its existence before invoking deletion protocols