---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/520011#article
headline: "520011: Trait not found"
url: https://www.twilio.com/docs/api/errors/520011
inLanguage: en
dateModified: 2026-04-01T03:32:01.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 520011: Trait not found

Log Type: TWILIO

Log Level: ERROR

## Description

Trait listing or retrieval operation did not return any traits.

### Possible causes

* Profile was generated without traits
* All existing traits have been previously removed

### Possible solutions

* Ensure traits are configured and mapped during profile imports and upserts