---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/52171#article
headline: "52171: Webhook Credentials request signature was not verified"
url: https://www.twilio.com/docs/api/errors/52171
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 52171: Webhook Credentials request signature was not verified

Log Level: ERROR

## Description

### Possible causes

* Your token endpoint was not able to verify the request signature

### Possible solutions

* Verify that your Webhook Credentials are configured with the correct values
* Verify that your signature verification logic is working as expected