---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/52173#article
headline: "52173: Unexpected Identifier used for Webhook Credentials request"
url: https://www.twilio.com/docs/api/errors/52173
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 52173: Unexpected Identifier used for Webhook Credentials request

Log Level: WARNING

## Description

### Possible causes

* Your token endpoint responded with an error indicating that the Identifier used was not correct

### Possible solutions

* Verify that your Webhook Credential is configured correctly
* Verify that your token endpoint is configured correctly
* If the problem persists, please contact [customer support](https://www.twilio.com/help/contact).