---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/53604#article
headline: "53604: Failed to upload the recording to S3"
url: https://www.twilio.com/docs/api/errors/53604
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 53604: Failed to upload the recording to S3

Log Level: WARNING

## Description

Raised when an error prevented us from uploading the media to S3.

### Possible causes

* Despite our best efforts to upload your media to S3, we couldn't do it this time. We'll attempt again shortly.

### Possible solutions

* Please verify that any S3 configuration you've provided us is correct, such as AWS access credentials or AWS encryption key.
* If the error persists, please [contact us](/help/contact) to figure out what has happened and how to fix it!
* Note the time of the error and what you were trying to do when it occurred!