---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/53605#article
headline: "53605: Internal failure when retrieving your account's recording settings"
url: https://www.twilio.com/docs/api/errors/53605
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 53605: Internal failure when retrieving your account's recording settings

Log Level: WARNING

## Description

Raised when an error prevented us from retrieving your account's recording settings.

The recording will not be uploaded until we manage to read your recording settings.

### Possible causes

* An internal error stopped us from uploading the recording. We'll attempt again shortly.

### Possible solutions

* If the error persists, please [contact us](/help/contact) to figure out what has happened and how to fix it!
* Note the time of the error and what you were trying to do when it occurred!