---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/53667#article
headline: "53667: AWS credentials to access external S3 bucket could not be loaded"
url: https://www.twilio.com/docs/api/errors/53667
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 53667: AWS credentials to access external S3 bucket could not be loaded

Log Type: APPLICATION

Log Level: ERROR

## Description

The AWS credentials configured in your account's composition settings could not be loaded.

Media composition has been marked as FAILED and will not be retried.

### Possible causes

* If you have specified your own bucket and access credentials, this is most likely due to the fact that the credentials resource has been removed from Twilio.

### Possible solutions

* In the composition settings section of your account's console, create and assign a new credentials entry for accessing your S3 bucket or disable the external storage (media will be uploaded to the default bucket).