---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/53674#article
headline: "53674: Video Room Real-time Transcriptions: Intelligence Service Error"
url: https://www.twilio.com/docs/api/errors/53674
inLanguage: en
dateModified: 2026-10-09T19:55:46.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 53674: Video Room Real-time Transcriptions: Intelligence Service Error

Log Type: TWILIO

Log Level: WARNING

## Description

A 32655 Error indicates a connection to the configured Intelligence Service could not be established due to an internal error. You will continue to receive real-time transcription events, however no Language Operators will be executed, and the transcript will not be persisted.

### Possible causes

* Some internal error occurred while trying to establish connection with the configured Intelligence service

### Possible solutions

* If you repeatedly encounter this error, contact [Twilio Support](https://help.twilio.com/articles/360048500694-Contacting-Twilio-Support).