---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/60242#article
headline: "60242: WhatsApp template not found"
url: https://www.twilio.com/docs/api/errors/60242
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 60242: WhatsApp template not found

Log Type: TWILIO

Log Level: ERROR

## Description

An approved WhatsApp template was not found for the given account sid and language

### Possible causes

Selected account does not have whatsApp template created or approved

### Possible solutions

Create and request approval for a whatsApp template in the needed language