---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/60244#article
headline: "60244: Custom messages are not supported"
url: https://www.twilio.com/docs/api/errors/60244
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 60244: Custom messages are not supported

Log Type: TWILIO

Log Level: WARNING

## Description

Your verification messages are upgraded to default templates.

### Possible causes

Verifications created using custom messages are no longer supported and upgraded to default templates.

### Possible solutions

If you would like to continue using custom message text migrate to [BYOT templates](/docs/verify/api/templates).