---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/60310#article
headline: "60310: Factor verification attempts reached"
url: https://www.twilio.com/docs/api/errors/60310
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 60310: Factor verification attempts reached

Log Type: APPLICATION

Log Level: ERROR

## Description

The maximum number of verification attempts for a Factor has been reached.

Max. Number of attempts for a TOTP Factor: 5.

HTTP status: 429

### Possible causes

Too many incorrect TOTP codes have been provided in the AuthPayload

### Possible solutions

* Create a new Factor and verify that one..
* For a TOTP Factor, ask the user to provide the correct TOTP code or create a new Factor if they are unable to generate the correct codes for the Factor they are verifying.