---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/60334#article
headline: "60334: The SMS message was sent using a brandful template."
url: https://www.twilio.com/docs/api/errors/60334
inLanguage: en
dateModified: 2026-03-11T20:43:38.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 60334: The SMS message was sent using a brandful template.

Log Type: APPLICATION

Log Level: WARNING

## Description

The SMS message was sent using a brandful template instead of the configured template, which does not contain a friendly name (brand).

### Possible causes

Due to mobile carrier regulations, Verify needs to add the friendly name from the message body.

### Possible solutions

Configure or use a dedicated template that includes the friendly name.