---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/60431#article
headline: "60431: Verification not found"
url: https://www.twilio.com/docs/api/errors/60431
inLanguage: en
dateModified: 2026-06-08T12:04:59.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 60431: Verification not found

Log Type: APPLICATION

Log Level: ERROR

## Description

This error occurs when the request references a Verify Verification resource that does not exist or is no longer available. Verify Verification SIDs start with `VE` and are scoped to a Verify Service SID. Twilio also deletes a verification SID after it is approved, after it expires, or after it reaches the maximum number of check attempts.

### Possible causes

* The `verification_sid` or other verification identifier in the request does not match an existing Verification resource.
* The request uses the wrong Verify Service SID, so the `ServiceSid` and verification SID do not point to the same resource.
* The verification was already approved, expired after 10 minutes, or reached the maximum number of check attempts, and Twilio deleted the verification SID.

### Possible solutions

* Confirm that you are sending the correct Verification SID returned when you created the verification. Verify Verification SIDs start with `VE`.
* Use the Verify Service SID that owns the verification. When you fetch a verification, send the request to `/Services/{ServiceSid}/Verifications/{Sid}`. When you check a code, send the request to `/Services/{ServiceSid}/VerificationCheck`.
* If the previous verification was approved, expired, or hit the maximum number of check attempts, start a new verification instead of reusing the old SID.
* Review the Verify Logs in Console if you need to confirm what happened to a specific verification.

#### Additional resources

* [Verify overview](/docs/verify)
* [Verifications API resource](/docs/verify/api/verification)
* [Verification Check API resource](/docs/verify/api/verification-check)