---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/60520#article
headline: "60520: SNA URL Failed"
url: https://www.twilio.com/docs/api/errors/60520
inLanguage: en
dateModified: 2026-03-11T22:03:37.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 60520: SNA URL Failed

Log Type: TWILIO

Log Level: ERROR

## Description

### Possible causes

The Verification request was received and failed due to an error related to invoking the SNA URL.

### Possible solutions

* Retry Verification using a channel other than Silent Network Auth for this end user.
* [Contact Twilio Support](https://www.twilio.com/help/contact) to rule out integration issues.