---
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"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/60699#article
headline: "60699: Lookup Usage Disabled"
url: https://www.twilio.com/docs/api/errors/60699
inLanguage: en
dateModified: 2026-03-11T22:03:37.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 60699: Lookup Usage Disabled

Log Type: APPLICATION

Log Level: ERROR

## Description

Usage of Lookup has been disabled on your account

### Possible causes

Our systems have detected abnormal behavior and have disabled Lookup on your account.

### Possible solutions

* [Contact Twilio Support](https://www.twilio.com/help/contact) to re-activate your account.