---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/61008#article
headline: "61008: Add-ons:  HTTP too many redirects"
url: https://www.twilio.com/docs/api/errors/61008
inLanguage: en
dateModified: 2026-06-08T11:29:20.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 61008: Add-ons:  HTTP too many redirects

Log Level: ERROR

## Description

This error occurs when an Add-on provider returns too many HTTP redirects. To avoid a redirect loop, only five redirects are followed before the request is terminated and this error is returned.

### Possible causes

* The Add-on provider returned a redirect loop or more than five redirects for a single request.
* A redirect rule on the provider side keeps rewriting the request between URLs, such as HTTP to HTTPS or `www` to a non-`www` hostname, instead of resolving to a final destination.
* The installed Add-on instance is configured with a Listing-specific endpoint or other configuration parameter that points to an intermediate URL instead of the final URL.

### Possible solutions

* Update the Add-on provider or webhook configuration so the request goes directly to the final URL and does not depend on repeated redirects.
* Test the provider URL with `curl`, Postman, or another HTTP client and inspect each response until the request no longer returns repeated redirects.
* Review the installed Listing's configuration parameters and usage points in Console, then correct any endpoint or routing setting that sends requests to the wrong URL.
* Check the Add-on result payload for the `status`, `message`, and `code` fields. Keep the Installed Add-on SID available for debugging and support requests with the Listing publisher.

#### Additional resources

* [How to Use Marketplace Listings](/docs/marketplace/listings/usage)
* [Marketplace API overview for users](/docs/marketplace/listings/api-overview-users)
* [Twilio Debugger](/docs/usage/troubleshooting/debugging-your-application)
