---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/62028#article
headline: "62028: Interconnect: Connection expired."
url: https://www.twilio.com/docs/api/errors/62028
inLanguage: en
dateModified: 2026-06-09T11:00:42.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 62028: Interconnect: Connection expired.

Log Level: ERROR

## Description

This error occurs when you send a request with an Interconnect Connection SID that has expired. Connection resources use the `CN` SID prefix. After the connection expires, you cannot continue using that SID. Create a new Interconnect connection and update your request to use the new SID.

### Possible causes

* The request references an Interconnect connection SID that has expired.
* Your application or configuration still uses an older `CN` SID instead of a newly provisioned connection.

### Possible solutions

* Create a new Interconnect connection in Console, then update the request to use the new connection SID.
* If you are reprovisioning the connection, complete the setup steps for your Interconnect type before retrying the request.
* For higher availability, provision a second Interconnect connection in another Edge location so your application can fail over if one connection is no longer usable.

#### Additional resources

* [Interconnect overview](/docs/interconnect)
* [Third Party Exchange](/docs/interconnect/third-party-exchange)
* [Setup Best Practices](/docs/interconnect/setup-best-practices)